Palace Hotel Hévíz

辦理入住前台的老大叔態度一般，一直繃著臉！也很一根筋，各種問題，訊息必須寫完整郵政編碼家裡住址房號都不可以漏掉特別讓人反感！還要每個人都前來報道一個個點數好像生怕佔便宜有多的人入住！效率非常慢！沒有拖鞋沒有及時灌裝洗浴用品很不方便

Didn’t think much of the place but enjoyed our stay very much. The staff is very friendly and very helpful. We felt like we were right at home! Rarely do I get that feeling while traveling. Rooms are very clean and spacious. When going back home often memories of our stay here put a smile on my face.

We spent here only one night and booked with breakfast, dinner, and garage. There were big pros and cons during our stay, starting with the parking system. Finding the garage is a challenge and parking could even more so, as the have tiny dark spots between walls and pillars (this, for a surcharge of EUR 12 per night). We booked a higher room category located on the top floor. The room was spacious and the bathroom was alright, but walls and floors looked shabby with lot of stains and dirt that were there for who knows how long. It was not a matter of cleanliness, as the rooms were perfectly clean, but rather maintenance issues. Talking of which, the fan of the heating system kept turning on and off in about every few second, which was extremely annoying (especially in the night), therefore, we had to turn it completely off, resulting in a cool room and being exposed to all kind of noise from the corridor, as isolation is almost non-existing and we could hear every single word from outside, including the lobby music. The bed was comfy and the view was nice though. The highlight, however, was the food. Both dinner and breakfast were absolutely delicious with plenty of selection (also for vegetarians). Overall, the value fine, but compared to the price we paid, at best average. It is definitely not a 4-star niveau, but it is mainly due to the maintenance. Location is also great (few minutes walk away from the thermal lake).