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Placering9.0
Faciliteter8.5
Service9.2
Renlighed9.0
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lugares1661
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Solorejsende
14 anmeldelse
7.5/10
Slået op den 29. dec. 2024
Clean, big room, easy to get around. The staff were welcoming and attentive, making check-in a breeze, but don't speak English. My room was clean, spacious. The amenities were good, with tea bags but no coffee. . The hotel's location is good, just a short car ride to local attractions. complimentary toiletries and free Wi-Fi. Overall, my stay was good.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your high praise and support for our Wenhua Hotel. We are deeply honored. You have highly evaluated the cleanliness, spaciousness and facilities of our rooms, and also expressed your recognition of the location of our hotel. We will continuously improve our service quality and are committed to creating a more convenient and comfortable accommodation experience for every guest. Regarding the issue of staff's English communication you mentioned, we have noticed this point and plan to strengthen the language training of our staff in order to provide better service for international guests. At the same time, we will also seriously consider your valuable suggestions and increase the supply of coffee packs to meet the needs of more guests. We look forward to your next visit. Wish you a happy life! Wenhua Hotel.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i mar. 2024
Forretningsrejsende
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. apr. 2024
No hassle check in and check out. Upgraded me to a bigger room. The location is great and it has been my preferred hotel in Heshan over the years. The room is dated but it is clean.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your support and love all the time! We are pleased to know that you find convenience in the check-in and check-out process, and we feel extremely honored to be able to provide you with a more comfortable room after upgrading, and we are even more proud that the location of the hotel has been recognized by you, your satisfaction is our driving force. Wish you a happy life!
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i feb. 2024
Par
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 10. mar. 2024
Nice location, very good breakfast.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for visiting Wenhua Hotel Heshan! We are glad you like our location and breakfast. All of our staff are committed to creating sincere and warm service for each guest, hoping to bring guests a home experience and good memories. Looking forward to your next visit!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您再次選擇入住本酒店!得知您對早餐品質、地理位置及員工服務感到滿意,我們深感榮幸。 拜山期間能為您提供便利的居所是我們的榮幸,也特別感謝您提及餐點與價位的平衡——為賓客創造高性價比的體驗正是我們不斷努力的目標。 期待下次有機會繼續為您服務,無論是清明時節還是日常旅程,這裡始終歡迎您回家!祝您平安順心,事事如意。文華酒店
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i feb. 2025
Solorejsende
7 anmeldelse
9.0/10
Fantastisk
Slået op den 29. mar. 2025
酒店設施雖然比較舊,但衞生程度幾好,晚上睡得好,早餐的味道幾好。
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店並分享您的入住體驗!很高興得知您對房間的衛生狀況、睡眠質量及早餐口味感到滿意,這是對我們服務最大的認可。我們將持續加大對房間設施的維護與升級力度,力求為每一位客人打造更加舒適便捷的入住體驗。期待您再次光臨,祝您生活愉快,萬事如意!文華酒店
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對文華酒店的好評與支持!您的滿意是我們前進的最大動力。我們始終致力於為您提供物超所值的住宿體驗,確保您享受到整潔舒適的居住環境。在餐飲方面,無論是精緻的日式料理還是地道的中式美食,我們都堅持追求卓越品質和絕佳口感,希望為您帶來難忘的美食之旅。我們期待您的再次光臨,文華酒店全體同仁將竭誠為您提供更加卓越的服務,確保您的每一次入住都能留下美好的回憶。再次感謝您的厚愛,祝您生活愉快!文華酒店。
Svar fra overnatningssted: 尊敬的客人,您好!非常感謝您選擇入住我們文華酒店。我們始終致力於為每一位客人營造舒適愜意的居住環境。您對衞生狀況的認可,對我們來説是莫大的鼓勵。未來,我們將持續在細節服務上精雕細琢,同時也會對設施設備進行升級優化,為您打造更優質的旅居體驗。期待您再次光臨。祝您生活愉快,萬事如意!文華酒店。
Svar fra overnatningssted: 尊敬的賓客,您好!看到您如此細緻的評價,我們滿心歡喜!非常感謝您對酒店位置便利性的認可,能為您的出行提供便捷,我們深感欣慰。同時,酒店中餐能得到您的青睞,以及酒店整潔寧靜的環境、服務員親切良好的態度都被您稱讚,這是對我們最大的鼓勵。我們會繼續保持,不斷優化,期待您再次選擇我們酒店!祝您生活愉快,文華酒店
Svar fra overnatningssted: 尊敬的客人,您好!衷心感謝您長期以來對文華酒店的信賴與支持。此次收到您的反饋,得知您對酒店優越的地理位置、便捷的停車條件以及高品質早餐給予高度認可,我們倍感榮幸。這不僅是對我們工作的最大肯定,更是激勵我們不斷前行的強大動力。然而,對於您反饋的設施老舊以及地毯異味問題,我們深表歉意。目前,工程部已迅速對酒店設施展開全面排查與升級改造,同時對客房地毯進行深度清潔除味。後續,我們會進一步強化設施維護管理,全力為每一位賓客營造更舒適、優質的入住環境。期待您再次光臨。祝您生活愉快,萬事順遂!文華酒店
Svar fra overnatningssted: 尊敬的客人,您好!衷心感激您留下細緻又暖心的好評。得知我們為您免費升級套房的舉措能讓您有更寬敞的空間體驗,這讓我們倍感欣慰。同時,您提到房間雖靠近馬路卻很安靜,以及乾淨整潔的環境,這些都是我們一直堅守的品質。對於裝修風格老舊,我們也會持續加以改進。而且您對我們日式餐廳和中餐廳的認可,更是對我們極大的鼓勵。期待您的再次光臨。祝您生活愉快,萬事如意!文華酒店。
Svar fra overnatningssted: 尊敬的客人,非常感謝您一直以來對我們酒店的支持與厚愛!得知您對房間佈局的合理性感到滿意,並且喜歡我們酒店的位置和餐飲服務,我們感到無比榮幸。我們一直致力於為每一位客人提供舒適便捷的住宿體驗,您的肯定是我們不斷前進的動力。期待您的下一次光臨,我們將一如既往地為您提供更優質的服務! 祝您生活愉快!文華酒店