Gæstebruger
11. november 2024
We stayed here for 1 month during September - October 2024 so our review is quite detailed! Whilst I appreciate that we "cannot expect champagne with lemonade money", cleanliness is a basic human right and this place is not clean at all! It's also significantly less than basic and without most things needed to be classed as self-catering. Experience Upon arrival, there was no-one to greet us, no information on how to check in and no details on what to do. We saw someone sweeping the stairs but she didn't speak any English, however, a staff member arrived (after around 5 minutes) and checked us in, scanning our passports etc. We were given keys to a room and told where to go. Up a steep ramp and onto a very poorly laid path, we found our room; B1. Unfortunately, it was a double bed and we are a mother and daughter. We asked to move but was told this wasn't possible for a few days. We also asked if we could have a room upstairs and was told no because only studios were downstairs. We weren't given an option for anything else when we booked with easyJet. We appear to have arrived on the birthday of the sister that partially owns Petra Village, Vaso and my, did she have a whole day of music, drinking, friends and their children over!? I don't find this very professional and relaxing in the pool whilst the children of her friends threw floats all over the place was annoying. Then again, we had just had a sleepless night before a 7am flight and the journey to Petra Village. B1 was quite a terrible room with a very poor quality mattress, a small and dark 'balcony' (just the entrance to the front door area) and a view of broken and smashed furniture underneath a constant leaking water tank resulting in a smelly swamp underneath. Not good impressions so far! That evening, we asked for 2 extra pillows because they are very flat and we were told someone would bring them. Unfortunately, this never happened so we asked again in the morning before heading out. We confirmed the room number and again was told they'd be taken to our room. We got back early afternoon to find no extra pillows so asked the same woman (Vaso) a third time but this time, we offered to take them ourselves. She insisted and said they had a key to get into our room and leave the pillows so we waited... Sadly, no-one ever brought us extra pillows so we took the 2 from B1 with us to C1. Poor service so far. 2 nights later and we were moved to C1 with some persistence. This was a slightly better room at least with two single beds and a slight sea view. However, the kitchen and ensuite are very mouldy (see photos), we didn't have an outside light (just bare wires but we asked for one to be fitted and it was), loose slabs to the front door, a microwave with a plug that was too short to reach the plug point and a broken clothes airer by the front door. Basic is an understatement. Whilst I appreciate you "cannot expect champagne when paying lemonade prices" as many who keep returning
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