aja Strandhotel Bansin

We were here for our second visit and were not disappointed. This is an excellent hotel that thinks of many details to make a stay unforgettable for its guests (in particular, families). We were only very disappointed that the kid’s play/drawing area which was overseen by a staff member in the main dining area is no longer available. They simply don’t offer it any more. This was gold to us during our first stay - simply being able to drink our morning coffee in peace while our child played. Without this, every mealtime was extremely stressful since after their quick time eating, our kids created havoc and wanted to run around and do something. This kid’s area was one of the main reasons we came back to the hotel. I really hope they consider re-instating this!!! We actually didn’t have dinner in the main restaurant because of this and ate downstairs because the kids could be louder and run around there. We missed out on many delicious buffets… Pros: -the room was incredible. They accommodated our room request. We were so grateful! The view was stunning (ocean and forest). -the food and breakfast are of extremely high quality (excepting the Patio restaurant downstairs which we found mediocre, although the drinks were good). -excellent pool area and spa, ocean views, warm enough to swim in, too cold for my baby but great for the 5 year old. -wonderful kids club. Jola did a great job. Good activities. The addition of a soft play room and toddler room was great since the kid‘a club itself is only accessible for children 25 months and up. -beautiful fine sand beach out front, to the left it’s all wild and natural. -excellent staff and front of house staff. The main guy there was very experienced and solved problems with ease and professionalism. -worth the money. You get so much and have such a relaxing stay, it’s totally worth it. -Bollerwagens available to use. Bikes available to rent at a reasonable price. Cons -that vanished kid’s play area in the main restaurant

Sehr schön gelegenes Familien+Wellnesshotel! Zimmer prima, Schwimmbad+Saunen stimmig! Buffet gut, allerdings, einige Reisebusse vor Ort! Frühstück leider verschlechtert, zu wenig Auswahl! Personal durchweg kompetent und freundlich!

Wir kommen schon lange Jahre in das Hotel Travel Charme in Bansin. Seitdem das Hotel jetzt zur aja Gruppe gehört, hat es sich zum Nachteil verändert. Trotz hoher Preise hat sich z.B. das Frühstücks Angebot halbiert und andere kleine Dinge wurden gestrichen. Wir hatten mehrfach reklamiert, dass unsere Heizung nicht warm wird. Es war bis zu unserer Abreise nach 10 Tagen nicht in Ordnung gebracht worden. Das langjährige uns bekannte Personal war leider auch nicht mehr dort. Die schöne Lage ist trotzdem einmalig.