Castello City Hotel

크레타 섬에 보고 싶을 때는 꼭 이곳에 묵으시면 좋겠다 라는 생각이 듭니다 물론 한국에서 버스 타고 이동 해야 하긴 하지만 모든 버스가 이동 되는 중간 정착 지고 숙박시설 그리고 조식 모든것이 같아 만족스러운 곳입니다 물론 가격도 정말 만족스럽구요. 다음에 크레타 섬에 또 온다면 꼭 꼭 꼭 다시 묵고 싶은 숙소입니다

공항하고 가깝고 가격도 저렴해서 선택했습니다. 전반적인 시설이 만족스럽습니다. 아침 조식은 아주 만족스러웠습니다. 게다가 식당 전망이 환상적이었습니다.

Zimmer OK, Service und Frühstück gut.

Très bon accueil mais très mal isolé . On entend tout depuis les chambres

Absolute Filth, Theft, and Utter Neglect – Stay Far Away from This Hotel! If I could give a negative rating, I would do it without hesitation. From the moment we entered, we were hit by a horrible, stale stench that permeated every corner of the building. The room was in appalling condition – filled with hair and grime, with not even the basics like soap. The walls were cracked, humidity was everywhere, and there was an overwhelming sense of neglect and decay. However, the worst part was the theft of a large sum of money from a friend’s bag, which she had left in the room. The theft was committed by a member of the staff, and when we reported it, the hotel’s response was downright outrageous! Not only did they refuse to help, but they had the audacity to accuse the very guests of lying and tried to cover up the incident. Even after security cameras proved that someone from their staff was responsible, the hotel continued to show zero accountability. There was no apology, no compensation – only indifference and disrespect. This place is utterly unsafe, untrustworthy, and shameless in its treatment of guests. Warning: stay as far away as possible from this nightmare of a place. If you value your dignity, your health, and your money, avoid this hotel at all costs.

Hotel Castello City Hotel When I read the negative reviews, I asked myself “did I stay in this hotel?” My experience was the complete opposite to the negative reports I read. 1/ excellent quality for the price (October 2024 rates). 2/ professional service. 3/ modern, professionally decorated room. 4/ Impressive, large breakfast in the rooftop restaurant with a nice view (included in my room rate). 5/ Polite and well trained cleaning staff. 6/ Efficient and silent air conditioning. I don't know how the star system works in Greece but compared to other countries I know, I would give it a good 3 star rating. NOTE: the hotel is situated on a busy cross road. This creates a lot of traffic noise. BUT when I closed the door to the balcony, the inside of the room was silent. I think they have triple glazing on the windows and doors. Whatever, the rooms are silent inside. All in all, a perfect stay.