Days Inn by Wyndham Henrietta/Rochester Area

Don't Stay Here The room was tiny. The heating unit was old and dirty. It was so bad that I was hesitant to get in the bed for fear of bed bugs although I didn't see any.

I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote

Room was freezing cold. Dirty sheets and pillow cases.

The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.

Overpriced cheap conditions Air conditioner was noisy and didn't work Room smelled Felt uncomfortable and unsafe Definitely want a refund

The people at the place were great when I told them we didnt want to stay, they said to call ******* to get my refund they were nice about it, it was ******* that were awful, I called to cancel and get a refund, they told me front desk had to do that. They wouldnt refund me my money. I paid for something that I didnt stay at, I would not suggest booking anything from *******, if they cant take care of there customers. DO NOT BOOK ANY THING FROM *******.