Gæstebruger
4. april 2024
A nice hotel, in a great location, but very seriously understaffed. We visited for a weekend and were initially impressed by the hotel. It looks good and has a cool vibe to it throughout. But, seriously disappointed in a number of areas. Basic requests, such as needing a TV remote, took over 24 hours. Lack of adequate breakfast provisions and cold coffee, is really not acceptable. These issues, and others, could have been addressed very easily with adequate staffing. As a case in point, after our stay I contacted the hotel with a list of concerns prior to writing a review. Still awaiting any reply. I appreciate the challenge of getting staff, but as a paying guest I am paying for services not received. If they can get the service sorted then a great place, but until then I would be cautious.
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