Super 8 by Wyndham Helena

Broken shower faucet Wifi keeps broken off

Ok service

環境還好，有早餐

Staff was very friendly, but they weren't very presentable.....messy hair, stained clothes didn't look like they cared about their job. They were friendly though. The place smelled like curry, which is a smell that, personally, turns my stomach. There was hair stuck to the shower walls and standing water in the tub with a film on top of it. Breakfast wasn't ready when I was told it would be. I had to turn things the waffle maker on, and the apple juice was fermented every morning.

I would skip this hotel . It was dirty and showing signs of wear . I would spend the extra 20-30 bucks and pick a better hotel.

DO NOT STAY HERE!! This was the worst bed I have ever slept on. I had to sleep with a full pillow under my body because of the hole of a very used mattress. I know this is a Super 8 so I wasn’t expecting anything fancy however a decent mattress isn’t too much to ask for. We didn’t get in until midnight so I didn’t call the front desk to ask for another room. The carpets were filthy and the room smelled like a pet room. The grounds were unkept, grass completely dead, tree root tore out and just left sitting there. I did go to the front desk in the morning to let them know they needed a new mattress and asked them to write it down so another guest didn’t have to sleep on this mattress. They could hardly understand or speak English. I will not stay at another Wyndham property OR and Super 8 again.

Very much in need of an update with the carpet and staff on how to clean!!! Oh, and put batteries in your smoke alarms!!

When we checked in the guy was on his cell phone, he continued talking for a few more minutes and didn't even acknowledge us. When he hung up, he said hi, no sorry for waiting or anything else. The air conditioner didn't work. The bathroom was nasty, and I was charged twice for my stay. They said it's being refunded but something tells me I will have to call again.

This was a relatively cheap hotel at a mandatory stop during an unavoidable road trip. You get what you pay for.