Allison W
31. maj 2024
My husband and I booked a trip to Georgia for his birthday in May 2024. We had decided on Valhalla Resort for a couple of reasons: 1. They had an early bird special for booking and 2. We thought it was gonna be fun, being that it was a resort. This resort was expensive and not worth the money, I would have stayed at a holiday inn. This place being called a resort is a stretch for me. As an avid traveler, I didn’t see any resort qualities, minus the valet parking and some complimentary champagne upon arriving. There is absolutely nothing fun to do on this resort. They do not have games, parties or even fun people working. There is a pickle ball court, tennis court (couldn’t find it) and golfing. But you can only do this during the hours of the pro shop being open. So in the evening when the sun is still out, you’re SOL to do anything. The spa is on premise, but from the looks of it, I wasn’t impressed and did not try any of the services. There was supposed to be a Memorial Day party, which got rained out, they tried to do it another day but it was a flop. Also nothing there was included, it was 13$ for a hamburger and a bag of chips, drinks weren’t included. Being that it was a “party” you’d think something would be free or there would be decorations, SOMETHING, anything, but there was no party, even the staff were bored just standing outside talking to each other. The pool was also dirty with debris and dead bugs floating, we stayed here 6 days and I didn’t see anyone clean the pool, not once. The food at the resort is just “ok”, it’s not worth it by any means and again it’s expensive. The young man Matthew at the sky bar was great for conversation and local recommendations, but the food-not worth it. It would be great if there was any type of complimentary breakfast, because there isn’t a lot around the resort. You can go into Helen, but it is a tourist nightmare. Our room smelled like rotten eggs every single night. I did not know why or what caused this, it seemed to be coming from the shower drain or the toilet. You can’t even close the toilet because there isn’t a lid and the smell came through the door. I did mention it to staff 2x, nothing was done. We had our toilet back up as well, we did tell staff about this and they fixed it. Unclear how long it took since we were gone all day. We did a safari tour with Drew, who was absolutely great. Very knowledgeable and funny, showing us around the property, in the hopes of seeing any wildlife. That was a bust, which is fine this isn’t a zoo, but I hoped to see bears that the resort talks about so frequently. But this tour was 50$ a person, which just seems like a stretch and I’m not sure the resort is even pushing these “safari tours”, but it was one of the only things to do. Other random things that bothered us: no microwave in the room, the doors are not key card access and they randomly lock these doors so then you have to go around the front and when you get back later than 11pm t
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