Kruger Park Lodge

This just was not for us we should have done our home work better. 1) Chalet 2km from swimming pool 2) Not adequate fans ventilation 3) Advert on property mis leading we were only notified much later restaurant on property not functional 4) Top main living area no plugs or ventilation 5) Stairs to top section to steep me and the wife slept on the couch 6) We spended 2 nights and left the property what a waste of money.

Totally awesome, had a great time and we found everything in working condition and perfect guys and had a splendid time thank you.

Since DAY 1 that I arrived - First unit- we had trouble finding the unit as the resort area is so dark.. we then finallly found the unit… the roof was leaking and water all over the hairdryer and table - spoke to the manager he moved us to another unit… we had to pack everything up all on our own… NO HELP FROM STAFF and move to another unit the same evening … - ⁠the 2nd unit- the mattresses were wet and the unit was dirty - the manager moved us to the 3rd unit and said I must WAIT until they find one… after I travelled by car over 10hours with kids … exhausted … I said we will eat at the dinning area while he gets the 3rd unit ready… Your restaurant food is horrible !!! - ⁠same night was finally moved to the 3rd unit … In this unit - we had NO wifi , the fans were not working, the aircon was not working - the unit had insects and was not clean The maintenance man sorted to the lounge fan that nearly fall on our heads however the room fan and the room aircon remain NOT WORKING!! And today since this afternoon — NO POWER at all IN THIS HEAT !!! Also the tv is a smart tv yet doesn’t connect to Netflix nor the internet nor screen sharing to your phone - the MAINTENANCE GUY IS SO GOD DAMN RUDE THAT HE HAD THE NERVE TO TELL ME I SHOULD TRY AND FIGURE IT OUT BECAUSE HE SAID IT DOESNT WORK - staff in total are unfriendly and not helpful… I received a call from main desk to return 2 pool towels that I used same day yet I am staying at the resort for a week. Why cnt the cleaners take it when they clean the unit … that I must walk miles away to return towels … To go anywhere in the resort you have to walk and trust me the walk is not easy !!! The distance is madness. They don’t even allow you to use the carts or have people to take you to your unit. The power went off this afternoon around 3pm and was only restored at 10:45pm - I was told that the unit they moved me into does not have an invertor and further that they couldn’t reach the maintenance manager telephonically. I reported it to the booking manager, maintenance manager, duty manager and general manager. NEVER BOOKING WITH YOURLL AGAIN!! Trust me it’s not worth it!!

I have been to the KPL countless times and always enjoyed my stay. It's accessible to places with activities. The golf course is well maintained and restaurant serves good food with friendly staff.

Kruger Park Lodge unit 265 was comfortable, with all the amenities needed for a good holiday stay. We enjoyed the golf course which was very scenic and well maintained. The kids enjoyed the tennis courts, the trampolines and and the pools. The onsite restaurant has a lovely variety of delicious meals and drinks which are reasonably priced. Overall it was an excellent experience.

This holiday home exceeded our expectations! The location was breath-taking, and the amenities made our stay truly comfortable. The house was impeccably clean, and the swimming pool water was wonderfully refreshing. Highly recommend this property for anyone looking for a serene escape