Gæstebruger
18. april 2023
Thieving Employee, Dirty Floors, Stinking Room - Don't risk your safety by staying at Rodeway Inn / Choice Hotels in Hays, KS. Rodeway Inn / Choice Hotels employee broke into my room and stole my bag, clothes, electronic equipment, and personal items. The owner told me he would not help me nor reimburse me for my items his employee stole. The owner rudely told me to call the police and take care of the theft myself. I contacted the parent company, Choice Hotels and they said they wouldn't help me and that I needed to work things out with the hotel owner. I filed a police report and met with a police officer. The police officer informed me that the Rodeway Inn hotel has the most crime of any hotel in Hays, KS and the police department is very familiar with this hotel. Regarding the hotel, it is the least expensive hotel in Hays, and I discovered why. The room stinks. The bed stinks. The pillows stink. The hotel provided towel stank so badly that I felt the need to step back in the shower and shower off again. Floors are dirty and will turn your socks and feet black quickly. I knew I wasn't staying at a 5-star hotel but the employee theft, the owner's rude "customer service," the horrendous smells, the dirty floors, and the tacky room made me regret trying to save a few dollars. Don't stay here unless you want to be burgled and then have the owner berate you for being a victim.
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