Gran Hotel Bristol by Kempinski
1 nat
Værelser og gæster
1 værelse, 2 Voksne, 0 Børn
Alle overnatningssteder i Havana

Gran Hotel Bristol by Kempinski

Calle Teniente Rey, La Habana Vieja, Havana, Cuba
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There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).Vis mere
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hotel overview picture
Sidst booket for 7 time siden
Beskrivelse af overnatningssted
There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).
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4,2/5
Meget god
Renlighed4,2
Faciliteter4,2
Placering4,3
Service3,9
Alle 40 anmeldelser
Omgivelser
Lufthavn: Jose Marti International Airport
(22,0km)
Tog: Estación Central de Ferrocarriles
(1,0km)
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Værelser

Gæsteanmeldelser

Politikker

La Habana Gran Deluxe Room

La Habana Gran Deluxe Room

Gratis Wi-Fi
Wi-fi på værelset
Værelsesoplysninger
Tjek tilgængelighed
La Habana Deluxe Room

La Habana Deluxe Room

Gratis Wi-Fi
Wi-fi på værelset
Værelsesoplysninger
Tjek tilgængelighed
Classic Patio Room

Classic Patio Room

Gratis Wi-Fi
Wi-fi på værelset
Værelsesoplysninger
Tjek tilgængelighed
La Habana Classic Room

La Habana Classic Room

Gratis Wi-Fi
Wi-fi på værelset
Værelsesoplysninger
Tjek tilgængelighed

Gæsteanmeldelser

4,2/5
Meget god
40 anmeldelser
Bekræftede gennemgange
  • Renlighed4,2
  • Faciliteter4,2
  • Placering4,3
  • Service3,9
Gennemsnit for lignende overnatningssteder i Havana
Hyppigst omtalt
A‍n‍o‍n‍y‍m‍ ‍b‍r‍u‍g‍e‍r
18. august 2023
I stayed in Room 351 of Gran Hotel ManzanaKempinski La Habana from August 12th to August 14th, and now I am complaining about the poor service of the hotel restaurant staff, guest service manager andsecurity during my staying! 1. At around 22:00 on the evening of August13, after finishing the meal in hotel restaurant, the cashier refused to acceptcash payment, and the attitude was very unfriendly. I asked why, and therestaurant staff didn't give any explanation, and said very unfriendly thatthey don't accept cash. Why did you accept cash in the first day, but didn't accept cash payment in the hotelrestaurant on the second day? Why do the same hotel have different management rules andstandards? And didn't told me in advance. The restaurant service is so poor, is it because the meal timedelays the employees from getting off work normally? Or are there other reasonsthat lead to employees not having a sense of service? If cash service is notaccepted, why wasn't I informed before I entered the restaurant? May I ask themanager of hotel restaurant, has there been any training for the restaurantstaff? 2. Complain that the guest service manageron duty of the hotel has a poor service attitude and cannot provide areasonable explanation to solve the complaints to your in house guests. Theattitude is very bad and intensifies the conflict between the staying guestsand the hotel. Does not reflect the duties of the Guest Services Manager on duty.No explanation as to why the hotel only accepts credit cards and not cash.Threatened to call the police. The point is that I didn't refuse to pay afterthe meal, but wanted to pay the bill with the cash. Why did she want to callthe police? This is threatening the hotel guests! 3. Complain about the poor attitude of thesecurity guard on duty and lack of awareness of service. It is like theunderworld threatening the guests staying in the hotel. 4. Complain about the service of the hotel.We are two ladies and took a baby who was only one year old. All of those staffof the hotel did not have the concept of customer-oriented and the most basicmorality of caring for minors, and deliberately made things difficult In-houseguests who spend at the hotel restaurant. The restaurant staff, guest servicemanager and security in the hotel are not worthy of working in a five-starhotel like Kempinski, which brought me a very unpleasant stay and experienceduring my stay in this hotel. I want to emphasize the background of thiscomplaint again. At around 22:00 on August 13, 2023, after themeal in the hotel restaurant, I wanted to settle the bill in cash, but therestaurant service staff refused my request to settle the meal in cash, whichled to this unpleasant incident. Hope Gran Hotel Manzana Kempinski La Habanacan explain and apologize in writing to us two ladies and a baby who is onlyone year old.
Oversæt
G‍æ‍s‍t‍e‍b‍r‍u‍g‍e‍r
2. marts 2025
入住后居然淋浴間沒有洗髮水和沐浴露,打電話給roomservice,說馬上送到,出門一天累得半死想早點洗漱休息,愣是等了二十多分鐘沒見人影,再打電話又說housekeeping上來了,打開房門等了十分鐘還是不見人影,再打電話就直接掛斷或是根本不接,無奈只好去前台,前台正悠閒的躺著,看到我直接喊樓上扔下來一個洗髮水,沒表示任何歉意。這破酒店的服務也是服了~
Oversæt
A‍o‍m‍e‍n‍w‍a‍n‍g‍a‍i‍m‍i‍n
24. januar 2025
看評論的時候一直不敢預訂,因為差評太多,最後還是因為其優越的地理位置決定冒險預訂。入住以後非常欣喜:與卡賓司機衹有600米的距離,但價格僅僅是個零頭;位於中心去哪裡都很方便,設施各方面都不錯,附近很多餐廳,包括很多攻略中提及的六美元一衹的龍蝦餐廳。
Oversæt
L‍e‍o‍n‍l‍e‍f‍t
15. marts 2025
硬件不錯,服務和管理太差
Oversæt
G‍æ‍s‍t‍e‍b‍r‍u‍g‍e‍r
3. marts 2025
地理環境優越,比想象的方便
Oversæt
A‍n‍o‍n‍y‍m‍ ‍b‍r‍u‍g‍e‍r
22. februar 2025
非常一般。不推。
Oversæt
v‍l‍a‍d‍i‍m‍i‍r‍p‍r‍e‍n‍g‍a
31. januar 2025
¡La peor experiencia en La Habana! The Check In service on the first day is a lie. We arrived at 1 pm and they told us to come at 3 pm. When we arrived at 5 pm they told us there was no room. We had to talk to many managers to finally enter the Hotel. The corridors are unclean. The room has never been cleaned. The fridge did not work., the air conditioning does not stop. The sink has been blocked since the first day. They do not bring shampoo or anything else. This is not Kempinski service.
Oversæt
G‍æ‍s‍t‍e‍b‍r‍u‍g‍e‍r
11. marts 2025
Roxana pena alber was the best check in hostess at this hotel and victor in the bar upstairs did great drinks while enjoying the pool and the views. Until now everything is going well in this hotel. Great location, big rooms, great views and the general attitude of the staff is great
Oversæt
G‍æ‍s‍t‍e‍b‍r‍u‍g‍e‍r
2. februar 2025
A terrible experience, we arrived at 9 at night and the room was completely dirty, they never cleaned it and after an hour of waiting it was the same and even the sheets were dirty from previous clients. It is a shame that with such beautiful facilities, its administration is so terrible. It was our fourth time and last, I will never spend my money like this again, it is a huge scam.
Oversæt

Overnatningsstedets politikker

Tidspunkter for check-in og check-out
Indtjekning: efter 16:00
Tidspunkt for udtjekning: før 12:00

Beskrivelse af overnatningssted

There is a shuttle between the hotel and the airport (for a fee). The hotel Grand Hotel Bristol is equipped with a 24h reception, Wi-Fi, a lift, cash machine as well as parking spaces. In the outdoor area of the property you will find a pool (open all year). Furthermore, outside you can find a sun terrace. There is also a laundry service available at an additional cost to customers as well as an ironing service. For your comfort, in addition to the concierge service the hotel page will ensure you are looked after. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. At the hotel reception, tickets are offered for excursions in the area. Smoking is permitted in the hotel. Due to its barrier-free facilities , such as barrier-free entrances, the hotel is also suitable for wheelchair users. Catering Breakfast is offered from the buffet. Lunch and dinner are served as a set meal. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. A sauna (extra fee) awaits you in the wellness area. The hotel also offers massages (extra fee).

Ofte stillede spørgsmål

Hvad er tidspunkterne for indtjekning og udtjekning hos Gran Hotel Bristol by Kempinski?

Indtjekningstidspunktet hos Gran Hotel Bristol by Kempinski er 16:00, og udtjekningstidspunktet er 12:00.

Hvor meget koster det at bo hos Gran Hotel Bristol by Kempinski?

Priserne hos Gran Hotel Bristol by Kempinski kan ændres i henhold til datoer, hotelpolitik og andre faktorer. For at se priser skal du søge efter de datoer, du ønsker at bo på hotellet.

Hvordan kommer jeg fra nærmeste lufthavn til Gran Hotel Bristol by Kempinski?

Den nærmeste lufthavn er Jose Marti International Airport, og det er ca. 36 minutter fra hotel i bil (22,0km).

Hvad er afbestillingspolitikken for Gran Hotel Bristol by Kempinski?

Afbestillingspolitikken for Gran Hotel Bristol by Kempinski varierer afhængigt af værelsestype og bookingbetingelser.

Om dette overnatningssted

Nærmeste lufthavnJose Marti International Airport
Afstand til lufthavn22.06KM
Afstand til togstation1.01KM
Gennemsnitlig pris fraDKK846
Stjernebedømmelse for hotel5