Hatfield

ก็ดี สะดวก

Booked early check in. We had travelled up to get ready for a wedding only to be told my room was not ready and the other guests hadn’t check out. I was told if you read the small print, premier inn can’t guarantee early check in but had already taken the extra 15 pounds. I had to wait an hour for my room and rush to get ready to attend my brother’s wedding. Breakfast was terrible the next morning

Amazing experience. Chef/waitress, Victoria, is an absolute saint, so helpful and hospitable and amazing food. Definitely visit again

Staff were friendly, rooms were spotless although dated. The beds are very comfortable and extra pillows are available which was great. Nice garden area outside.

The hotel room was spacious, given the other Premiere Inns we've been too. We had a family room, so a pop up bed making a total of 3 beds, still plenty of room for us to move around the room. Bathroom was spacious and very clean, no mould in the silicon joints or stained floor. Good space for sponge bags. Plenty of storage for large sports equipment bag. Our window had a secure opening gap to vent the room. Only niggle the AC unit started to make a squeak after about 30 mins of being switched on, so turning it off and having the window gap was great for an over night sleep. Breakfast is always great, however would have preferred self serve hot breakfast instead of ordering. Hotel was busy with only one server for breakfast.

We were a party of elderly gentlemen on a trip . When we arrived at the hotel the general outside area was all overgrown and most of the paving was loose and wobbly and very dangerous to walk on . At reception some of our party needed the use of a toilet , but this was denied until a room was allocated which took a long time . We felt we were not made welcome all through our stay .