The Crown Hotel

The hotel is in a perfect position. The first room was a bit tatty and at back of hotel when asked they moved us straight away. The staff are very helpful and really pleasant. Great place for a short break. Was just me and my little dog and he was made very welcome. Would love to return. Photo is the view from our room 😊

Wow! Booked last minute for 3 of us, didn’t see any photos of the room so were very surprised. I just booked as it said 3 beds, included breakfast and was in the town itself. The room was huge. There was 1 room with a four poster bed and a second room with a double and a single with really high ceilings. There was even a hallway when entering the room and the bathroom had a bath and separate shower. Everything was clean, beds really comfortable. Tea and nespresso coffee machine with a nice selection of biscuits. One of the rooms was slightly cold but they had provided plug in heaters. We overlooked the pump room museum. It was so close to town, the valley gardens and Betty’s tea room. It was a tad expensive but to be expected as booked last minute. Parking if you could get a space is £12 and has to be vacated by 12 noon, unfortunately I had to park elsewhere but it was not too far (jubilee car park for about £14). Breakfast was good but the room was even more impressive with lovely ornate ceilings, pillars and atmospheric lighting. There was a hot and cold selection, not huge but sufficient. Would have been nice to have more veg options such as veg sausages and I noticed that the same spoon was being used to serve the black pudding as the fried eggs so I stayed away and had scrambled instead. All in all a very pleasant stay.

Lovely stay with my friend in a twin room. I think the room reflected the price we paid, although spacious it was a little jaded. Super clean bathroom & bedding, comfy beds & enough storage. The room was dark, net curtains were torn & the papered ceiling begining to peel. Room was at back of hotel overlooking rooftops. The rest of the the hotel was spick and span with a lovely dining room and a great breakfast. Loved the position of the hotel, very central & the olde world feel of it. All staff very pleasent and helpful.

Abit dated room design and facilities, overall good stay, bed was comfy and had a bath can’t complain

Location was fabulous. Understandably it’s an old hotel but we felt the rooms need to be updated. Coffee/tea facilities in the room were basic for an executive room. The breakfast system could do with improvement, the dining area was very dark, poorly lit, not enough staff on duty to assist with any queries. By the time we queued for tea/coffee (rather than have it served at the table like in most hotels we have stayed) our breakfast and toast were cold. We would not stay here again, certainly not value for money, very disappointing stay.

Friendly staff, good location,good breakfast, good value

Only a a short stay and did not use amenities. Very satisfied, except too many steps to our room 216

Can not fault this hotel.. location, cleanliness and the food was amazing.. we had an Evening meal in tge restaurant, which was superb ..

The hotel has a good location. However, the temperature of the room is a little bit low.