MikaP9292
8. februar 2024
The cleanliness was pathetic. Since day one we called the front desk to complain and a worker actually came in to see. But the next day nothing changed, nothing was cleaned. The excuse we received from the front desk male worker was that the cleaning staff were new workers, as if that was a good enough reason.
On the third day the room was mopped but the dirty water was emptied into the bathroom sink. You can see the pictures showing the sand and hair left behind. Other pictures show dirt left beside the bed, workers actually repositioned a table to cover up the dirt.
The service was also quite pathetic. The lady at the front desk spoke a little English, but was obnoxious and very pushy when it came to booking tickets for the attractions through the hotel.
Booking tickets through the hotel is unnecessary because every attraction has a ticket office at the entrance and we realised there were workers to help foreigners at the ticket offices.
The location was the only good thing about this hotel, it was convenient to go to the popular attractions via taxi, the distances to each place was not bad and not too expensive in cab/didi fares.
Overall I would not stay at this hotel ever again, and I would never suggest it to anyone else. Unfortunately giving them a score of ZERO is not possible on this APP.
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