Manju Hotel (Harbin West Railway Station Wanda)

Disappointed at trip.com as there were so many good reviews on trip.com before booking the hotel. The hotel lobby is a small section in ground floor of a building where there is office and hotels. There is no separate lift for hotel guests. We have to use with other ppl who go to offices including delivery man. There is no access control or security so anyone can come berging into our rooms. Also, the lift are covered with cupboards so we felt like riding lift in construction site. The breakfast was bare minimum and no place to sit. I was quite amazed how could trip.com shows this hotel on its first few selections when I searched Harbin hotels. It also said the reviews are from international travelers but I doubt that not many international travelers has stayed there as the hotel looks very local. I am quite disappointed by the reviews on trip.com of this hotels and started to doubt whether it is paid reviews were being posted. There is no way the hotel has gotten 4.8/5 on more than 1000+ reviews!!!! I booked 3 nights there but ended up staying only one night n switch to another hotel by booking another platform. The hotel staff said will refund the two nights that I didn’t stay but I don’t know whether trip.com will refund.

Excellent location specially when plan to visit Yabuli because near Harbin West station. Level B2 of elevator is connected to the front mall. Also have bigger mall across the street, both mall have supermarket and restaurant. House keeping was so kind and have free laundry. We ask help to get a taxi to airport but they said we could just get it outside, in the freezing cold outside. It just sad because in Beijing and Shanghai they call taxi for us.

Everything was great. Love the hotel so much. The toilet was superb as well. I felt like i was staying at a 7-star hotel. Will come again next time

Location is very convenient. The hotel only had one elevator, and it filled up quite easy.

Very clean and convenient. New hotel and modern looking

Good breakfast. Nice service. The room is very clean. I appreciate the extra offer 3rd free breakfast and I continue to book another 4 days in this hotel. I will come back again in the future.