Mr & MRS Smith Hapuku Lodge & Tree Houses

What a fantastic experience we had staying at the Hapuku. Our room was in the lodge looking over the pool and towards the spectacular mountains. The room was perfect. We'll maintained clean and functional. They have thought of small things to make the guests stay more pleasant. The mineral pool was lovely. Not hot but great especially for some laps. We enjoyed the complementary bikes and a nice walk around the property and to the beach. The food was next level. I could not fault it. I have left the best till last the staff. They were so helpful and their attention to detail was appreciated. Such a fantastic weekend. Thankyou.

Every bit of our stay was perfect. From the initial greeting through to the meals through to the spa, just perfect. We stayed in Treehouse 1 and was constantly blown away by the small touches. The staff were all wonderful and made an effort to know you by name. It was very quiet when we went so staff were multitasking. Rachel checked us in, gave us a tour, was one of our spa therapists (what she’s qualified to do! She wasn’t just helping out and giving it a go!), waited on our table and carried our luggage to our treehouse. She made our trip. She was so lovely, full of character and a very warm person to be around. We found the spa to be very good value compared to other 5* “resorts” and was a lovely personal experience. The food was incredible. One night I didn’t like either of the starter options and the chef went out of his way to make something different. Most nights I ate something I wouldn’t normally order and was blown away. If I was to think up some criticisms, our Japanese toilet didn’t work on all the other features, but it flushed perfectly and was lovely and toasty! Also the rooms Sky TV is a little outdated, but you don’t go there to watch TV. We would return in a heartbeat. We loved it and will recommend it to anyone who will listen.

The view from our room was spectacular. The room was spacious, bed comfortable, shower great. The staff were very friendly and helpful. Dinner and breakfast were delicious.The pillows were good especially the super soft one. Loved the Japanese style toilet. Heated pool and spa facilities available although not used by us this time.