Meritel Hanoi

⭐⭐⭐⭐⭐ Meritel Hanoi – Highly Recommended! I had a wonderful stay at Meritel Hanoi during my short trip to Hanoi. From the moment I arrived, I was impressed by the warm welcome and excellent service. On the day I was supposed to check in, there was heavy rain, and I received an email from the hotel informing me that my room had a water leakage issue and couldn’t be used. The hotel took full responsibility and arranged a stay for me at another nearby hotel of similar quality. I truly appreciated how responsibly and professionally they handled the situation. The alternate hotel was also great, but once I returned and stayed at Meritel Hanoi, everything was just as amazing as all the reviews had promised—clean, stylish, and very comfortable. The location is excellent—within walking distance of the Old Quarter, local cafes, shops, and attractions. Breakfast was delicious, especially the pho, and all the staff were incredibly kind and attentive. Special thanks to Mr. Mike, who took such wonderful care of me—just like family. One service that really stood out was that after checkout, they offered me the option to come back and take a shower before my late-night flight, completely free of charge. It was such a thoughtful gesture and made a big difference. I’m truly impressed and would love to come back to Meritel Hanoi on my next trip!

Very good location, walkable to Old Quarter, Shopping districts (cathedral, etc) albeit 15-20mins by foot & CRAZY traffic + uneven pathways. Room was good, but cleanliness can be improved - no complaints for its efficiency though, prompt follow up with our requests. 👍🏻 Service was great!

Excellent location , friendly staff and good services. Restaurant and spa is also 👍🏻👍🏻👍🏻