Fraser Residence Hanoi anmeldelser

Location is abit far from old quarter, however transport is easy accessible!

Good hotel just location not convenient. Good breakfast helpful staff.

This five-star hotel offers impeccable service, with every detail thoughtfully taken care of from check-in to check-out. The environment is luxurious and comfortable, the rooms are spacious and spotless, and the facilities are top-notch. Moreover, the price is very affordable, offering excellent value for money. I especially want to commend Alice and Mimi, two outstanding staff members. They are warm, friendly, and attentive to guests’ needs, and their smiles are incredibly sweet, making the experience even more pleasant. Whether in the restaurant or room service, they demonstrate a high level of professionalism. This stay was an exceptional experience, and I will definitely return and recommend this hotel to my friends!

Great modern hotel, very spacious. Good service View from rooms front of hotel was average cause there is an old building across the road blocking view, but rooms side of hotel over looking park look great

We had a fantastic stay. Hotel is not within the city area but the service, room and amenities made up for the inconvenience of being close to the bustling town area. We took taxis/grab car everywhere so we didn’t feel inconvenienced on most days. Big thanks especially to Ms Amy, Ann and Alice - ladies at the reception. Impeccable service rendered by these lovely ladies.

wonderful experience here we booked two rooms with kitchen and living room

Best 5-stars hotel in Hanoi, I like that floor-to-ceiling window looking at the city view from my room is superb. Great staff great service at the hotel

The service apartment was near by airport , the breakfast had many choose. The room facility was top quality product, such as luxury hand shower faucet, wall hung toilet & lavatory Italy brand.👍

I think this is the best place I have ever stayed at! Everything is almost brand new! The staff are amazing and kind. The prices are reasonable. The location is magical for those who want to enjoy beautiful views and sleep without noise. The lounge is great especially the message chairs. The furniture and amenities provided in my executive studio are beyond my expectations. Everything was simply amazing except the breakfast could be more variable but still everyone could find something to eat. I believe most of the served dishes are eastern Asian and that’s fine! The internet is really great and was perfect for my teaching and meetings.

Amazing room (size and comfort), only downside is the location which is far from Old Quarters.

Great hotel, highly recommended

Awesome hotel. Very clean.

Though we didn't stay in the central of Hanoi, we couldn't have any difficulties enjoying sightseeing. The facilities are wonderful. There are many restaurants in walking distance, including Korean restaurants. The staffs are so kind and friendly. If I have a chance to return Hanoi for the business, I will stay again.

Disgusting hotel. Unfriendly staff and poor management. Never stay here, treat customers like rubbish. Avoid.