Splendid Hotel & Spa

Splendid Hotel & Spa anmeldelser

Splendid Hotel & Spa

Sô 6 Ng. Hàng Hành, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamVis hoteloplysninger
Splendid Hotel & Spa
Splendid Hotel & SpaSplendid Hotel & SpaSplendid Hotel & Spa
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1 nat

Gæsteanmeldelser

4.3/5
Meget god
41 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter4.3
Service4.4
Renlighed4.2
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Alle anmeldelser(41)
Positive anmeldelser(38)
Anmeldelser med billeder/video(6)
Fantastisk beliggenhed(15)
Fantastisk ophold!(14)
Fantastisk service(14)
Negative anmeldelser(3)
1PresentWanderer
Deluxe-værelse
Overnattede i Jul 2024
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den Jul 30, 2024
Absolutely loved my stay with Splendid! Hannah on front desk was so friendly and incredibly accommodating. The room was so comfortable. Wifi isn’t very great. Location is so central and there is so much in walking distance. Breakfast is a little extra with free pick up by bike to their sister hotel where you will be greeted by Rose and other beautiful staff! A great buffet breakfast. I have booked again when I return to the city.
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i Apr 2024
Andet
7 anmeldelse
5.0/5
Enestående
Slået op den Apr 14, 2024
The location is great. We used this hotel for a group of students on a field trip. It had everything we needed to make the trip a success.
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Gæstebruger
Superior-dobbeltværelse
Overnattede i Oct 2024
Par
4 anmeldelse
5.0/5
Enestående
Slået op den Oct 14, 2024
Very helpful staff, good location , nice room
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David (España)
Deluxe-værelse
Overnattede i Sep 2024
Par
9 anmeldelse
5.0/5
Enestående
Slået op den Sep 22, 2024
Nice room , good location, good staff
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Anonym bruger
Deluxe-værelse
Overnattede i Jul 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den Jul 27, 2024
Very friendly staff, good location, nice rooms
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navitor
Familieværelse med balkon
Overnattede i Dec 2023
Familie
1 anmeldelse
3.2/5
Slået op den Dec 31, 2023
I booked this hotel for my family, I called them in advance to check if they have available rooms and if the room has enough beds as described on the website or not. After they received my call, they said I should book the room directly with them because there were not many rooms left, the funny thing is: before the call, I checked on different booking websites and still saw they had the room which I wanted to book, like 2-3 rooms. BUT AFTER the call, immediately all the rooms are not available to book online anymore LOL What a cheap and unprofessional attitude! They put their price on those agoda, booking, hotels, trips much cheaper than their walking room so when they knew the guests would come to their place on that day for that room, they set them unavailable immediately. So luckily, they forgot to close their hotel on Trip.com and that's why they got this review.
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Gæstebruger
Superior-dobbeltværelse
Overnattede i Sep 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den Sep 22, 2024
Very helpful staff, good location
Oversæt
Anonym bruger
Deluxe-værelse
Overnattede i Oct 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den Oct 26, 2024
Helpful staff, good location
Oversæt
Gæstebruger
Deluxe-værelse
Overnattede i Jun 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den Jun 30, 2024
Hotel near lake, good hotel, helpful staff
Oversæt
Gæstebruger
Familieværelse med balkon
Overnattede i Jun 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den Jun 25, 2024
Good hotel , friendly staff, near lake
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i Aug 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den Sep 4, 2024
Good location, friendly staff
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i Apr 2023
Solorejsende
8 anmeldelse
2.5/5
Slået op den Apr 13, 2023
Not the cleanest hotel I've ever been in. Stain on furniture and bedding. Quite slow WiFi. Staff was very friendly and helpful.
Oversæt
Anonym bruger
Deluxe-værelse
Overnattede i Aug 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den Aug 10, 2024
Helpful staff, near lake
Oversæt
Linda
Superior-dobbeltværelse
Overnattede i May 2023
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den May 30, 2023
Wonderful people, excellent location room very nice, walking to everything, travel agent very helpful across street.
Oversæt
TeaTime Adventures
Superior-dobbeltværelse
Overnattede i May 2023
Solorejsende
1 anmeldelse
4.0/5
Meget god
Slået op den May 21, 2023
I mistakenly booked in on the wrong day but arrived after checkin time and they wouldn’t let me change my day even though I wouldn’t be staying in Hanoi that night which seemed a little inflexible but those were the rules. They did offer to hold onto my bags if I didn’t want to take them to the tour I was going to for the next two days but I decided not to take them up on that offer. The room I had, had a window and was pleasant for the price. It is in a ice location very close to the lake. Besides them not being flexible with the dates the staff were friendly. However given their inflexibility on the dates, when I returned to Hanoi two days later, I booked in with a different hotel for two days rather than go back there.
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