Capella Hanoi

Capella Hanoi anmeldelser

Capella Hanoi

11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamVis hoteloplysninger
Capella Hanoi
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Gæsteanmeldelser

9.6/10
Vidunderligt
73 anmeldelse
Bekræftede anmeldelser
Placering9.6
Faciliteter9.6
Service9.4
Renlighed9.7
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Alle anmeldelser(73)
Positive anmeldelser(72)
Anmeldelser med billeder/video(35)
Fantastisk service(39)
Fremragende design(17)
Fantastiske værelser(14)
Lækker morgenmad(11)
Godt indrettet(10)
Fantastisk beliggenhed(7)
Ren pool(6)
Fantastisk swimmingpool(6)
Negative anmeldelser(1)
Travel maker 13
Premier-værelse med to enkeltsenge
Overnattede i jul. 2025
Par
34 anmeldelse
10/10
Enestående
Slået op den 6. aug. 2025
Definitely my favorite hotel in SEA. From the arrival to the departure was just too perfect. The staff’s are super friendly and helpful. The breakfast is super hearty and yummy and the cocktails at the lobby lounge were fantastic! Almost flawless! Highly recommend!
Oversæt
Svar fra overnatningssted: Dear Travel maker 13,We’re thrilled to learn that your recent experience at Capella Hanoi was nothing short of perfection. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests, and I am delighted that every moment - from arrival to departure - exceeded your expectations.It brings us great joy to know that our friendly and helpful team, the hearty Capella Champagne Breakfast, and fantastic cocktails during our Evening Ritural contributed to making Capella Hanoi your favorite hotel in Southeast Asia.We hope this has created a truly memorable experience for you, and absolutely look forward to welcoming you back anytime soon.Warm regards,Hildegards AnzenbergerGeneral Manager
Sean G.
Capella Suite
Overnattede i apr. 2025
Par
2 anmeldelse
10/10
Enestående
Slået op den 2. maj 2025
Perfectly located and beautifully finished hotel in the centre of the French Quarter.  Attention to detail at every turn inside the hotel and the room.  But best of all is the service, immediately from when you arrive.  We will be back again, as one night was just too short to appreciate it properly!
Oversæt
Svar fra overnatningssted: Dear Sean G,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with Capella Hanoi - from the location and design to the attention to detail and especially the service. It truly means a lot to our team. We couldn't agree more - one night is never quite enough, and we’ll be delighted to welcome you back for a longer, even more memorable visit next time!In Appreciation,Hildegard AnzenbergerGeneral Manager
Marcos
Premier-værelse med to enkeltsenge
Overnattede i jul. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 15. aug. 2025
Outstanding overall worth reviewing
Oversæt
Svar fra overnatningssted: Dear Marcos,We're truly thankful for your kind words and thrilled to learn that you had an outstanding experience at Capella Hanoi. Looking forward to your return anytime soon.Warm regards,Hildegard AnzenbergerGeneral Manager
Ho Kenrick
Juniorsuite
Overnattede i sep. 2023
Rejs med venner
5 anmeldelse
10/10
Enestående
Slået op den 15. okt. 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Oversæt
Svar fra overnatningssted: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Premier-værelse med kingsize-seng
Overnattede i dec. 2023
Par
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 22. jan. 2024
Excellent service. Nice rooms.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Mak Wing Keung
Premier-værelse med to enkeltsenge
Overnattede i jan. 2025
Par
5 anmeldelse
10/10
Enestående
Slået op den 13. feb. 2025
Super
Oversæt
Svar fra overnatningssted: Dear Mak Wing Keung,Thank you so much for giving us a 5* rating. We trust you enjoyed your recent stay with us and look forward to welcome you again in the near future.Warm regards,Hildegard AnzenbergerGeneral Manager
Yuan Zhi Lionel
Premier-værelse med to enkeltsenge
Overnattede i feb. 2024
Rejs med venner
44 anmeldelse
10/10
Enestående
Slået op den 5. mar. 2024
Nice stay
Oversæt
Svar fra overnatningssted: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Gæstebruger
Juniorsuite
Overnattede i jul. 2025
Familie
14 anmeldelse
10/10
Enestående
Slået op den 24. aug. 2025
嘉佩樂是越南之行住的三家酒店唯一一家沒有提前發greeting eamil的 但入住後的體驗太棒了 我們兩晚的junior suite被升級到capella suite. 工作人員都很友善。前台的長得像rose的小姐姐帶我們參觀了房間 每個suite都有陽台 屋內陳設都很奢華歌劇風 適合細細品味 進門就有歡迎蛋糕和水果 房內的軟飲和零食都免費 吹一下手動咖啡機 網友説沒有膠囊咖啡 這種手動咖啡機才是愛咖啡星人的菜 咖啡很香 旁邊二維碼有教程視頻 房間內有個iPad 所有打掃 dinning 活動預約等都可以在IPAD上完成 房間內的床品非常好 睡的很舒適 晚安禮的助眠茶和綠豆糕美美的 套房很大 辦公睡覺互不影響 小朋友的洗漱用品也很可愛 而且第二天會補全套 這裏的下午茶也是免費 早餐半自助 生蠔牛排暢吃 太有性價比了 很大氣但早上的牛肉河粉沒有誇的那麼好吃有點老 推薦red bean的河粉鮮到掉眉毛。還有酒店的泳池 雖然小但很漂亮 一坐下就有水和小食送上。總體來説 體驗感真的很棒。是我在河內唯一留戀,以後還會繼續選擇河內嘉佩樂。
Oversæt
6/20
Danica별이
Premier-værelse med kingsize-seng
Overnattede i jun. 2025
Par
6 anmeldelse
10/10
Enestående
Slået op den 19. jul. 2025
如果剛開始覺得這個價格有些貴的話,那來了之後就會覺得物超所值了🥹 首先價格包含早餐、每天近乎全天的飲品、每天一小時的酒水happy hour、還有下午茶小蛋糕,而且食品和酒水品質很高,絕不是糊弄。 再説服務。親切但不過分,每一個細節都拿捏,真的賓至如歸。第一天開夜床還會送助眠香薰和眼罩,還把水貼心的擺在床頭,甚至充電線都用小皮套整理好,真的非常用心了。 其實如果想躺平的話,完全可以不用出酒店,吃吃喝喝享受,真的太優秀
Oversæt
Svar fra overnatningssted: Dear Danica,We’re truly touched by your thoughtful reflections on your recent stay at Capella Hanoi. It’s wonderful to know that the experience exceeded your expectations and made every moment—and every detail—feel worthwhile. From the curated in-room comforts to the all-day culinary offerings and personalized service, we’re delighted that you felt right at home throughout your visit.Your recognition of the small touches, like the sleep-aid aromatherapy and organized charging cable, means the world to us - these thoughtful gestures are exactly what we hope will bring an extra layer of comfort to your stay at Capella Hanoi.Thank you once again for your generous words. We look forward to welcoming you back for another restful and indulgent escape.In Appreciation,Hildegard AnzenbergerGeneral Manager
Gæstebruger
Premier-værelse med kingsize-seng
Overnattede i jul. 2025
Forretningsrejsende
14 anmeldelse
10/10
Enestående
Slået op den 10. aug. 2025
服務超級棒,設施非常豪華,地理位置絕佳。入住時提供的點心和水果非常精緻,mini bar除了含酒精的要自費,其餘均免費提供。
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Your review makes us beaming with pride! It is truly wonderful to hear that you enjoyed our excellent service, luxurious facilities, and prime location. We are equally delighted that the welcome snacks, fresh fruit, and complimentary minibar - with a selection of beverages for your enjoyment - added an extra touch to your stay.At Capella Hanoi, we strive to create memorable experiences through elegant accommodations and thoughtful touches, all delivered with the warmth and professionalism of our colleagues. Your kind words affirm our efforts and inspire us to continue delivering exceptional moments for our guests.We deeply appreciate your heartfelt comments and cannot wait to welcome you back for another unforgettable stay.In Appreciation,Hildegard AnzenbergerGeneral Manager
Gæstebruger
Juniorsuite
Overnattede i jul. 2025
Rejs med venner
7 anmeldelse
10/10
Enestående
Slået op den 30. aug. 2025
超級滿意 !從早飯到下午茶, 還有雞尾酒時間 ,可以愉快的在酒店度過一天,服務也很好,下次還會去!
Oversæt
Gæstebruger
Premier-værelse med to enkeltsenge
Overnattede i apr. 2025
Rejs med venner
8 anmeldelse
10/10
Enestående
Slået op den 21. maj 2025
酒店服務非常細緻,從踏入酒店就開始無微不至的服務。Living room提供全天的軟飲及小食,下午茶時間提供點心車,可選一樣非常精緻的點心,晚上的HH時段則有現場演唱及酒類飲品和配酒小食。所有服務人員都非常熱心,隨時關心客人需求並提供協助。我們退房後還幫我們把行李搬至我們下一間要住宿的索菲套傳奇酒店,我們早餐後去參觀游泳池,剛好該時段無人使用,服務人員還帶我們參觀整層的設備,2間SPA的房間設計十分精采,有機會可以嘗試一下。 美麗的酒店及無微不至的細緻服務,是會想再訪並多住幾天的酒店。
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing such a thoughtful and detailed review of your stay. We’re thrilled to know that our meticulous service made a positive impression right from the moment you arrived.We’re glad you enjoyed the Living Room’s offerings throughout the day, including the Sweet Delight time and the lively atmosphere during Jazz Soiree. It’s wonderful to hear our team’s enthusiasm and attentiveness stood out and that they could assist you even after checkout with your luggage transfer.We’re also pleased you had the chance to explore the swimming pool area and found the treatment rooms in Auriga Spa and Wellness are exciting. Your kind words about our hotel and service truly mean a lot to us.We look forward to welcoming you back for a longer stay next time!Warm regards,Hildegard AnzenbergerGeneral Manager
Anonym bruger
Premier-værelse med to enkeltsenge
Overnattede i maj 2025
Par
5 anmeldelse
10/10
Enestående
Slået op den 8. jun. 2025
카펠라하노이가 카펠라호텔 중에서은 가성비(?)측면에서는 가장 좋아요. 역시 고급 호텔답게 직원들의 응대 및 시설 모두 만족스러웠습니다.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We're overjoyed that you appreciated your experience at Capella Hanoi and can't be more proud for such gorgeous feedback you gave us. We strive every day to provide the finest personalized service and facilities and I am happy we delivered on those expectations. Looking forward to seeing you again anytime soon. In Appreciation, Hildegard AnzenbergerGeneral Manager
Gæstebruger
Juniorsuite
Overnattede i apr. 2025
Rejs med venner
2 anmeldelse
10/10
Enestående
Slået op den 15. jul. 2025
溝通後沒有升級,安排了精緻套房5樓,非常漂亮的多陽台轉角房間,下午的happy hour酒和氛圍都非常棒,河內最佳體驗,回來根本忘不掉早上的pho。
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed your stay in our one of our beautiful suites on the 5th floor, trust that the enchanting Juliet balconies and the suite’s unique ambiance allowed you to truly feel the charm and romance of Hanoi. It’s wonderful to know that the atmosphere and the drink selection during our evening ritual - Jazz Soire made your evenings special, and we’re especially touched that the Pho we served left such a lasting impression.Your kind words mean the world to us, and we’re honored to have been part of your most memorable experience in Hanoi. Hope to welcome you back soon for more treasured moments at Capella Hanoi!Warm regards,Hildegard AnzenbergerGeneral Manager
Chen
Premier-værelse med kingsize-seng
Overnattede i maj 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. jun. 2025
一切都很完美,泳池部份請確認天花板,似乎有些發霉,除此之外無可挑剔。夜間鋪床服務非常周到,嘉佩樂飯店的教育訓練非常紮實。
Oversæt
Svar fra overnatningssted: Dear Chen,It brings us great joy to learn that your recent experience at Capella Hanoi was stellar. We're thrilled to see how much you enjoyed the thoughtful turn-down service — we trust it added comfort to your evenings and helped you rest well throughout the night.It’s also wonderful to know that you appreciated the solid training and professionalism of our team. Our passion for culture and service excellence drives us to create meaningful moments and deliver authentic experiences.Thank you for bringing the condition of the pool ceiling to our attention - indeed, we've already put this point into our renovation plan and we hope the next time you come back, the pool will be in a perfect condition. Look forward to welcoming you back for another impeccable stay.In Appreciation,Hildegard AnzenbergerGeneral Manager