Anise hotel Hanoi

After spending two nights there, we can only say. do yourself a favor and pick any other hotel. Reception staff was very nice But the rest of the hotel was sub human experience! 🤮

房間很一般，各種設施殘舊,衞生間還有一種味道，我花了差不多300元人民幣訂這個房間，這種配套不值這個價錢,也是我在越南旅遊期間住過最差的酒店.

Avoid at all costs!!! After arriving on a long international flight we were informed our two rooms were no longer available. Rooms we had booked 6 months in advance. According to Reception Staff one room had no electricity and one had an out of order bathroom. We were then usher, unprofessionally into a taxi that stunk and couldn't pick our suitcases in the boot to another hotel they had organised. It was 1 km down the road. The rooms there were old, stunk and seemed to be located on a floor that appeared to be renovating. The staff were unprofessionally, rude and not sympathetic to the issue. We had tours booked from the originally hotel the following morning which made our first night in Vietnam very sour. Whilst waiting in the foyer for the taxi to the other hotel at least 3 other rooms came down with various complaints. One time the receptionist rolled her eyes at the guest. Very unprofessionally. DO NOT STAY AVOID!! SLEEP ON THE STREET!!!