11 Cau Go, Old Quarter, Hoan Kiem, Quan Hoan Kiem, Hanoi, VietnamVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.6/5
Fantastisk
61 anmeldelse
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Bekræftede anmeldelser
Placering4.6
Faciliteter4.5
Service4.6
Renlighed4.6
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Alle anmeldelser(61)
Positive anmeldelser(48)
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Negative anmeldelser(3)
Gæstebruger
Familie-suite
Overnattede i jun. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 21. jul. 2024
It’s difficult to stay spacious in the old town, and the hotel staff is very friendly
호안끼엠호수 근처면서 맥주거리와 가깝기때문에 위치는 최고입니다. 대신 좋은 접근성만큼 밤에 조금은 시끄럽습니다. 자정은 지나야 자는데 방해되지 않습니다.
직원들은 모두 친절하고, 마주칠때마다 인사해주고 안부를 물어줍니다. 도움이 필요할땐 적극적으로 도와주어 정말 고마웠습니다.
조식은 부페형식도 좋고 주문하는 단품요리도 훌륭합니다. 매일 과일이 6~8가지 나오기때문에 따로 과일을 사먹을 필요가 없을 정도입니다.
다음번에 하노이에 온다면 재방문 의사가 있습니다.
The hotel is conveniently located in the Old Quarter, with plenty of shops in the nearby vicinity. It is a little cramped so it may not be good for claustrophobic people. As for the staff, I cannot commend Max enough. I dropped my phone on the grab car and he immediately helped me to follow up, retrieve information and then contact grab and eventually managed to get back my phone. The receptionist Anh is also extremely cheerful and chatty, and would keep suggesting places and cafes for me to visit. Definitely a hotel I will go back again in future.
Oversæt
Gæstebruger
Overnattede i nov. 2024
Familie
5.0/5
Enestående
Slået op den 8. dec. 2024
Hotel is small but has a great provincial vibe staff are great! The room was clean and had a small verandah.Rooftop bar is ideal and has a fantastic view! Good drink selection and competitive! 2 min walk to night food markets. Genuinely a good place to stay breakfast was included and was good but simple!
Oversæt
Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 2. dec. 2024
Super friendly and helpful staff. They made suggestions on places and restaurants to go. They accommodated us for an early check-in. The room is good. Enough space for 2. Bed is comfortable. It’s peaceful at night so no problem with our sleep.
Oversæt
Gæstebruger
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 29. nov. 2024
Absolutely stunning hotel, staff A1, nothing was too much trouble. Room well equipped with tea/coffee, hairdryer. Huge bathroom/shower. Comfortable king bed. Sky bar the perfect place for cocktails and food. Perfect location for checking out the Old Quarter. Highly highly recommend. We will be back
Oversæt
Gæstebruger
Overnattede i okt. 2024
Par
5.0/5
Enestående
Slået op den 28. nov. 2024
Great staff and clean hotel. The customer service was great and everyone was attentive to our needs. The staff really went above and beyond to make sure my stay was awesome, the breakfast was really good. Location perfect for exploring the city. We enjoyed our stay thank you ! 🤩
Oversæt
jchong
Overnattede i apr. 2024
Par
5.0/5
Enestående
Slået op den 20. maj 2024
This hotel is very well located in the Old Quarter and very near Hoan Kiem lake. Plenty of shops and eateries within walking distance. I took the Family Room with Lake View and its located towards the back of the hotel and on the 7th floor - there was a nice view of the lake. Room was a decent size and clean. Beds were medium firm and comfortable. Wifi in room was ok. The staff were also friendly and accommodating. The room came with breakfast and there was a reasonable selection, including items that are made to order (their beef pho was quite good). Would definitely stay here again.
Oversæt
6/10
Svar fra overnatningssted: Dear Mr Chong and Judy Lam Thank you very much for writing such a lovely review about your stay at our hotel. On behalf of staff and management of Bella Premier Hotel, we do not have enough words to extent our special thanks to you for having given us an opportunity to serve. Definitely when you book a room at our property again, we will do our best to provide a better service to you and we look forward to welcoming you back to our hotel in near future. With warmest wishes as always! Swan
macarthurhouse
Overnattede i apr. 2024
Familie
5.0/5
Enestående
Slået op den 20. maj 2024
Great location Great staff Friendly and hospitable with good English a big bonus for us who speak no Vietnamese Clean rooms Plenty of pillows Room safe Quiet and a very respectable breakfast selection. Bonus roof top restaurant and bar with a view!
Oversæt
Svar fra overnatningssted: Dear Mark. Thank you for your wonderful review. We are thrilled to hear that your stay at Bella Premier Hotel & Rooftop Bar was nothing short of fantastic! Our team takes great pride in providing exceptional service, and we're delighted that our staff went above and beyond to make your stay enjoyable. We strive to create a welcoming and helpful atmosphere, and it's gratifying to know that we succeeded in exceeding your expectations. Best regards, Swan and Team.
Gæstebruger
Overnattede i okt. 2024
Andet
5.0/5
Enestående
Slået op den 10. nov. 2024
This hotel is located at the centre of the city and closest to all the prime shopping places. The rooms are very comfortable, clean and the staff is excellent. The food was good. I would recommend this hotel to all. This hotel is a must stay and best for all travellers.