Victory Legend Hotel & Spa

Had the displeasure of booking multiple rooms in this awful establishment. I will repeat what I wrote in my previous review: This has got to be one of the worst hotel experiences ever. From check in - with one of the most useless members of front desk staff I have ever met, to trying to contact the manager to deal with our complaints. The place is filthy - I urge you not to listen to the 5* reviews here but take a look at the more accurate recent ones on Google. There is mould and damp in the rooms- apparently we were informed via trip this is due to the humidity. It is funny that no other hotels in the old town are in this state! When we complained the aforementioned member of the front desk staff was apathetic and said we could try and contact the manager but she would not do anything. The manager did not reply to any phone calls/emails/Facebook messages. Honestly, so bad. See pictures below.

Affordable, safe quiet place, helpful and polite staff. Breakfast included. Hotel beside other hotels. Adjacent to the big old church and walking distance to lotus water puppet area , solo pagoda and ho hoan kiem lake and UNIQLO shop. . Many food area nearby. Good place to stay. Recommended.

Great location and service! Would stay here again!

I loved the location and the super friendly staff. They were so helpful with everything. I really recommend this place.

We had a fine stay at this hotel. Location is excellent being in the main area but still quiet because it’s off on a little side street. Cleanliness could have been better and the building feels a bit old and warn but overall a good place to stay. The breakfast is great! You get eggs of your choice and lots of fruit!

Room was clean and comfortable. The staff were super friendly and helped in every way I needed.