Grande Collection Hotel & Spa

Nice place to stay near the heart of hanoi with really good spa service!

1. The room, toilet, lobby all clean and comfortable. Bed was awesome just at par like 5 star hotel. Need to take 3 steps to go to lift/elevator. Staffs will help to send your bag to room. Toilet very spacious, maybe can fit 5 people in shower.hot water and AC worked well. 2.Friendly Staffs/concierge/receptionist always around to help. 3.Breakfast has heavy menu- fried rice/noodles, pho, eggs cooked to order, fresh fruits, fresh juices, coffee, tea, fresh bread and salads. All are great and fullfilling. Note: maybe hotel can improve by labelling the cooked food with ingredients. 4.Receptionist can help to book any tour/ transport too. 5. Circle K(convenient mart) is nearby.Massage shop, tour/travel office around the hotel. To tourist- Just note that the whole Old Quarter Hanoi road is busy with motobikes, sidewalks narrow and filled with parked vehicles, are not disabled/stroller friendly.it is what it is. If has mobility issues, best is to have a transport to see around Old Quarter.

A great value for money hotel. A great location in the Old Quarter. Rooms are on the smaller side and don't feature windows but everything was sufficient and was quite enjoyable. I think the location was unbeatable and breakfast was included!

Our first time in Hanoi. Upon check in, we were well received by receptionist, Linh and a very friendly bellboy. Husband requested for an upgrade and Linh accommodated our requests. The hotel close to everything, guests will definitely spoiled for choices. The breakfast was alright, nothing fantastic but good enough to fill your stomach if you are not a choosy person. They do run out of croissants very fast. However, I just want to highlight that the wifi connection was really poor. It will get disconnected frequently. Will definitely recommend Grand Collection Hotel to families, couple and solo travelers.

Nice location but service can be improved.

Conveniently located! Able to reach attractions within walking distance with lots of yummy eateries nearby. The room and toilet were clean. David, the hotel manager was also very helpful in directing us places of interest and made sure our stay was a smooth one. Stella, the receptionist was very cheerful and helped us with our baggage during checkout!:) Overall, a very delightful stay!