Ruby Lakeview Homestay

Hotel cancelled my booking even though I sent a message to inform that I will be late. Hotel replied via WhatsApp with the gate entry, room no. & WIFI details. Upon arrival, my room was given to another person, then claimed that I had not paid and then suggested an alternative hotel in a dark alley. This is outrageous as the accommodation was confirmed and paid in well in advance.

我住了兩天，價格很划算，但我前幾天在周圍有住到性價比更高的，地點很方便沒錯，樓下走路就很多吃的，所以早上可能會被吵醒，入住時就覺得服務人員打掃得不是很乾淨，冰箱、架子、洗手台、桌面上都有很明顯的髒污，到底為何評論都說很乾淨，還是我真的比較倒楣碰到，然後第二天還忘記幫我打掃，原來就已經不太乾淨，當下我迅速跟老闆反應，老闆也很快給我回應並致歉，但當下已經快要晚上，他只能致歉，也沒辦法幫我解決打掃的問題，幸好我前一天都有保持整潔，第二天才能繼續住。

沒電梯只能走樓梯 附近環境有小市場 公車站牌就在旁邊，去哪都很方便，價格不貴 下次還會在住這邊

Tốt, ở thoải mái và dễ chịu

商務出差，方便實惠

Automatic check-in model facilitates guests to check-in and check-out very proactively. Hotel management really cares, cares about guest satisfaction. location near Underground Water Bus Station, Giap Bat bus station, convenient to move