Somerset Hoa Binh Hanoi

Somerset Hoa Binh Hanoi anmeldelser

Somerset Hoa Binh Hanoi

106 Hoang Quoc Viet, Quan Cau Giay, Hanoi, VietnamVis hoteloplysninger
Somerset Hoa Binh Hanoi
Somerset Hoa Binh HanoiSomerset Hoa Binh HanoiSomerset Hoa Binh Hanoi
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1 nat

Gæsteanmeldelser

9/10
Fantastisk
282 anmeldelse
Bekræftede anmeldelser
Placering8.8
Faciliteter8.9
Service9.1
Renlighed9.2
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Alle anmeldelser(282)
Positive anmeldelser(275)
Anmeldelser med billeder/video(59)
Rent og ryddeligt(35)
Fantastiske værelser(33)
Venligt personale(28)
Store værelser(13)
Fantastiske faciliteter(13)
Fantastisk beliggenhed(11)
Har boet der flere gange(5)
Negative anmeldelser(7)
E. Gabriel
2-værelses executive
Overnattede i apr. 2025
Familie
18 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2025
This is one hotel I would definitely go back to.
Oversæt
Svar fra overnatningssted: Dear E. GabrielThank you for sharing your positive stay experience with us! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you at Somerset Hoa Binh Hanoi for soonest. Yours sincerely. Quang
Shipowner
2-værelses executive
Overnattede i dec. 2024
Familie
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. feb. 2025
The apartment is equipped with all kitchenware for family to stay in short or long term.
Oversæt
Svar fra overnatningssted: Dear Customer. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
vincent@saigon
Deluxe-studiolejlighed
Overnattede i aug. 2024
Solorejsende
23 anmeldelse
10.0/10
Enestående
Slået op den 27. okt. 2024
A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city. Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.
Oversæt
Svar fra overnatningssted: Dear Resident.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Gæstebruger
Deluxe-studiolejlighed
Overnattede i jan. 2025
Par
1 anmeldelse
7.5/10
Slået op den 3. mar. 2025
There was only one side table. The side table near the window might be broken and had been removed but not replaced. Thus it was very inconvenient as the small items like handphone and drink had to be put on the floor before sleep, and could be a hygiene concern.
Oversæt
Svar fra overnatningssted: Dear customerIt was a great pleasure having you stay at Somerset Hoa Binh Hanoi. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will certainly take them into account when we review with the respective team members for improvement. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely,Quang
Gæstebruger
2-værelses executive
Overnattede i nov. 2024
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. jan. 2025
The location is a little far from the Old Quarter, but it was a great stay. The staff was wonderful. They were super sweet, leaving me a cake in the fridge for my birthday. I would definitely stay here again if I’m ever in Hanoi.
Oversæt
Svar fra overnatningssted: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang Nguyen
Ruchir
2-værelses executive
Overnattede i sep. 2024
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 9. okt. 2024
Great staff at reception, helpful. Clean place and enough for travellers with families. Next door coffee shop and food available.
Oversæt
Svar fra overnatningssted: Dear RuchirThank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerelyQuang
Gæstebruger
Executive-værelse med et soveværelse
Overnattede i okt. 2024
Forretningsrejsende
10 anmeldelse
9.0/10
Fantastisk
Slået op den 22. jan. 2025
Big room. Near housing estate with access to markets, hot pots...
Oversæt
Svar fra overnatningssted: Dear Resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We look forward to welcoming you back at Somerset Hoa Binh Hanoi. Yours sincerely, Quang
Jae Ho
Deluxe-studiolejlighed
Overnattede i jun. 2024
Forretningsrejsende
17 anmeldelse
10.0/10
Enestående
Slået op den 25. jul. 2024
This hotel is like home feeling. Staffs are friendly, internet is good, nice gym and swimming pool with sauna. I always come back here whenever I visit Hanoi. Lately I see many group tourists checking in, which is a good sign for the hotel.
Oversæt
Svar fra overnatningssted: Thank you for always returning to Somerset Hoa Binh Hanoi when you are in We are happy to read that we have met your expectations. Our team works hard to deliver personalized experiences for all our guests and hearing of your fond memories while staying with us really brightens our day.Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon!Yours sincerely
William Glasgow
Deluxe-studiolejlighed
Overnattede i apr. 2024
Forretningsrejsende
1 anmeldelse
9.0/10
Fantastisk
Slået op den 12. maj 2024
The room type is apartment. It is comfortable for a family to stay here as a complete facilities to cook the food. The location is in the down-town of Ha Noi City and easy to travel around North. Vietnam. But thee towel smells not so good maybe caused by eco-friendly treatment.
Oversæt
Svar fra overnatningssted: Dear William Glasgow.Thank you for your review. We are happy to read that we have met your expectations. We thank you for your feedback about towel smells for better improvement. Thank you again for selecting us as your preferred accommodation of choice for your and we look forward to welcoming you back soon! Yours sincerely,Quang
Bolorerdene
2-værelses executive
Overnattede i sep. 2023
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 5. dec. 2023
I liked my room very much and the service was good. Breakfast was boring with few choices
Oversæt
Svar fra overnatningssted: Dear Our Valued Guest,. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We take our guest experience seriously, and we will continue in our improvement efforts to provide excellent service and product to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
Ngmarvin
1-soveværelse Deluxe Ikke-ryger
Overnattede i sep. 2023
Familie
25 anmeldelse
10.0/10
Enestående
Slået op den 10. dec. 2023
The room is nice… bed a bit too soft but in general it is Somerset good standard… quit a comfortable choice….
Oversæt
Svar fra overnatningssted: Dear our valued Guest, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.
Gæstebruger
Studie Executive
Overnattede i okt. 2024
Solorejsende
8 anmeldelse
10.0/10
Enestående
Slået op den 5. nov. 2024
Just excellent 10/10 Super clean and modern
Oversæt
Svar fra overnatningssted: Dear resident. Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,Quang
Gæstebruger
Studie Executive
Overnattede i aug. 2023
Rejs med venner
11 anmeldelse
2.0/10
Slået op den 11. sep. 2023
staffs are not friendly at all Breakfast is too little choice... space are very small . Beds are very OLD ... locations is very noisy... not easy to get anywhere... Rooms & Lobby have strong Curry smell...
Oversæt
Svar fra overnatningssted: Dear Customer. It was a great pleasure having you stay at Somerset Hoa Binh Hanoi Thank you for sharing your feedback about your stay experience with us. We will certainly take them into account when we review with the respective team members for improvements. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thank you. Quang
Yew Wendy
1-soveværelse Deluxe Ikke-ryger
Overnattede i sep. 2024
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 25. okt. 2024
Very clean and convenient location
Oversæt
Svar fra overnatningssted: Dear Yew WendyThank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Quang
Christian Cartin Dior
Deluxe-studiolejlighed
Overnattede i nov. 2023
Forretningsrejsende
69 anmeldelse
9.0/10
Fantastisk
Slået op den 15. dec. 2023
Spacious room and the reception gave me a free upgrade. Generally kind and clean.
Oversæt
Svar fra overnatningssted: Dear Christian, Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Somerset Hoa Binh Hanoi.