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Bekræftede anmeldelser
Placering4.0
Faciliteter3.7
Service3.9
Renlighed3.6
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Alle anmeldelser(41)
Positive anmeldelser(24)
Anmeldelser med billeder/video(5)
Fantastisk service(10)
Fantastisk beliggenhed(7)
Rent og ryddeligt(5)
Negative anmeldelser(11)
Ahmet Seri
Deluxe-værelse
Overnattede i juli 2024
Rejs med venner
7 anmeldelse
4.5/5
Fantastisk
Slået op den 30 juli 2024
The rooms are clean and well-maintained. The location is very good. It is close to all the touristic places in Hanoi. It is within walking distance to all of them. The staff is very helpful and kind. They helped with all the issues. (taxi, restaurant recommendations, places to visit and tours)
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Chitsone
Deluxe-værelse
Overnattede i juni 2024
Rejs med venner
5 anmeldelse
1.0/5
Slået op den 18 juni 2024
One of the reception ( speak english) when we arrive at hotel we request one room early check in and we are welling to pay additional charge, after that we told this lady, we are not sleep tonight because tonight we go sapa that why we use only this two room for shower . After discussion she agree to give one room early check in without charge because we are not sleep tonight ,we reserved two rooms , second room she will give 11AM as per conversation. After that we take the shower and we go sideseeing for Hanoi area, we asked reception 2nd rooms what time can we get ,for this time her conversation is totally different for first conversation. She gave this one room early check in That why she cannot give second rooms for my booking. They gave one rooms and they take my money for two rooms charge. we asked her why you didnot tell me before we agree the early checkin, she is lied the what she say befor her conversation infornt of his manager and we donot want to argue that why we left the hotel and after side seeing finished we came back in hotel . This time this lady told me aoplogize for this morning case because of her manager is infornt of her that why she canot give complimentary early checkin. Why she give early checkin without approval and we take the shower her conversation was change because of manager, very bad experience and this hotel took our second one room charge didnot provide room.
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Gæstebruger
Overnattede i mars 2024
Familie
3 anmeldelse
3.7/5
Slået op den 5 apr. 2024
Accommodation was clean but a little tired. The water pressure in the shower wasn't good. It was located in walking distance to the Old Quarter.
The staff were lovely and couldn't be more helpful. For the price it was good accommodation.
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Virtual Travel 2023
Overnattede i dec. 2023
Familie
6 anmeldelse
3.0/5
Slået op den 29 dec. 2023
It was ok.
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Gæstebruger
Overnattede i dec. 2023
Solorejsende
2 anmeldelse
2.7/5
Slået op den 30 dec. 2023
Very friendly staffs. Other than that, avoid the hotel. Dont trust the pictures, the room was in the worst condition. There were stains on the blanket, pillow. The slippers provided were the most disgusting ones I have ever experienced. After you check out, one of the staff pleads to give a good rating, so I assume that's why the rating is high on trip.com
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Jennifer
Overnattede i dec. 2023
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 23 dec. 2023
Great location for the Old Quarter - everything within walking distance including the famous train street. The service was fantastic- super friendly and helpful.
This is very good value for the price that we paid.
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Eli Zuchini
Overnattede i nov. 2023
Solorejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 12 nov. 2023
I had a good rest there, my air-conditioned was not so good, but at the same time, there was a fan doing a good job. For the price I paid, I guess I made a good choice. The staff was very nice and helpful!
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Gæstebruger
Overnattede i dec. 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 15 dec. 2023
Good location. Simple, clean place to stay. Friendly staff.