TROY HOUSE - MASTERI WEST HEIGHTS

A very unpleasant stay. This accommodation experience is not even worth my time to review it, but I will make it simple.  This is what we call a complete switch bait . We were given an apartment that was a complete dump. I was informed by Troy House that both apartments or equally nice, one location being closer to the city center and another one little farther away. But I decided to choose one closer to the city center, we were given a mediocre studio, completely unkept. Cooking area was dirty and greasy. Dishes were dirty. Stains on the sofa. A chair appear to be all broken. Toilet seat broken. Only one burner works. Awful smell in the corridor.  Also very rude security receptionist staff. Worst of all was the actual Troy House representative himself. He had the shameless audacity to demand another 600,000 from my girlfriend for putting us at a unit closer to the city center. But yet the quality of the unit was awful and completely apart. Major maintenance and renovation needed. Horrible experience. I would not recommend dealing with Troy House.Manager was completely annoying and disrespectful, I actually had to block him from my WhatsApp account.

I loved the natural light coming into the apartment during the day. The design was modern. It felt calm and welcoming. The bed was large, and the curtains blocked out light at night perfectly. Great for remote work or relaxing after a long day.

The room was better than expected. The mattress was firm and helped my back. I liked the large windows that let in natural light during the day. Everything was tidy, and the air in the room smelled fresh. The Wi-Fi was strong enough for video calls. I’d definitely stay here again for a short stay in the city.