Era Apartment Ham Long

Selvom jeg reserverede et værelse og betalte fuldt ud på forhånd, sagde de, da jeg ankom for at tjekke ind, at der ikke var flere ledige værelser, og de ønskede at skifte mig til et andet sted (som var beskidt og manglede nødvendigt udstyr, selvom jeg ikke skulle betale et ekstra gebyr, så havde jeg ikke andet valg end at annullere værelset og miste de penge, jeg havde betalt på forhånd). Jeg er vietnamesisk, så jeg kan have mange andre muligheder, men hvis jeg var en udenlandsk gæst, ville det helt sikkert give dem et dårligt billede af Vietnam og vietnameserne. Desuden er det også meget ynkeligt for dem. Jeg håber, at hotellet vil have bedre ledelse.

The overall experience was good however what would’ve made the apartment more comfortable is having kitchen utensils and cookware since it’s an apartment.  Upon arrival, we did not receive clear instructions about the exact location and drove around for 20 minutes on the same street looking for the building which was within a narrow alley way. Not easy to find if you are not familiar with the area. We were booked there for four nights and thought there was no hot water but was only informed how to turn on the water heater on our third day. This was also the same day we the trash was removed and toilet paper refilled. Take note that your apartment is not cleaned for the duration of your stay.  Besides this the apartment is okay and is suitable for a short stay on budget, it has some of the basic amenities but can do well with a few more items to make it comfortable and practical.

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