Westlake Pearl Apartment & Hotel - by Pegasy Group

It was a really bad experience with balcony covered by wall and even changed room after on the first night, there is blockage too. It was so noisy start from in the morning 7am onwards, many people walking around and construction is going on too. Bang bang bang all the time in the morning. The door just too low quality that won’t block any sound from outside. Hotel told me to wait and change room. I waited from 1040 till 1315 with 8 calls to rush them but none responded. Until I am leaving and cancel the night, then they start to arrange change room. But I have left for Pullman. So angry. Ruin my sleep and morning! I will never be here again! Such a disappointment.

good place to stay fast easy.

Love the ambience, and food is seriously amazing. Service was outstanding, and the staff personnel- receptionist, housekeeping and the waitress are very hospitable and nice to us. They’re very hands-on regarding the cleanliness of the hotel especially the room facilities and refilling the necessities of the client. Amazing hotel in Hanoi, highly recommended and convenient for family and group of friends who wants to travel and having staycation in hanoi Vietnam. Nice location nearest to old quarters and some tourist spots in Hanoi. Warm hospitality, decent behavior of staffs and pleasant environment as well. Cleaning and other services are really nice and excellent. Overall superb management and food served here is delicious. We enjoyed a lot and we probably prefer to choose this hotel when we visit again in hanoi. We highly recommended this amazing hotel, there’s completely staycation hotel because of the appliances and good ambiance. Completely 5star to rate this hotel, we’re very satisfied and also comfy for staying in this hotel.

Very friendly staff, the hotel room is exactly as advertised and easy to get to.

Great spot for the few nights we were there had all the amenities so we could refresh after our first week in Vietnam, so great little restaurants near by, grab ride or taxi to the markets

Nice apartment hotel located in a central area of Westlake. There are many restaurants, bars and convenience stores located nearby. The staff are very attentive, helpful and friendly. A great place if you want to stay in Tay Ho or near the Westlake!