Hanoi Liliane Hotel and Travel

My husband and son had a short 1 night layover. Good location. Room was comfortable. Good service. Good breakfast

The staffs are friendly! Considered a decent hotel given the price point. Would give a higher rating if the cleanliness is improved.

Very good experience in this hotel. Staff are kind, good rooms. Perfect!

Good hotel, service with sincere.recommended

Location is good, within 5-8mins walk to Cathedral, Train Street & Hoan Kiem Lake; and a lot of food/coffee shops around the area. Breakfast is simple. Room is clean and have enough space to store luggage. Shower has good water pressure. Affordable price. Staff are polite and welcoming, special mention to Luna and Ann, they are very helpful & attentive.

«+» Very nice and helpful staff. Good breakfast - eggs, soup and/or pancakes to choose, fruits, drinks, toast, potatoes, sausages, rice. Good water pressure in the bathroom. «-» The room in general and the bed linen in particular smelled unbearably of detergent and some kind of chemicals, which caused an exacerbation of allergies and because of that we were forced to urgently leave the hotel after the first night in it. This smell could not be aired out by an open balcony. In another room of the hotel it smelled exactly the same. The room was very cold and the air conditioner did not cope with the function of heating the room, but at the same time it was very noisy. The balcony door constantly lets in cold from the street. All the noise from the street can be heard in the room. Absolutely ugly dirty bed linen and towels that were scary to touch. Also hair and an ant were found in the bed. The edge of the cup was broken. Because of all these significant shortcomings we were forced to urgently move out and look for a new hotel instead of spending time with benefit on a trip.