Hanoi Calido Hotel

Perfect Location and good service. Their staff are accommodating.

Pros: 1) Staff can communicate well in English and they are helpful. 5 stars for their service 2) Walking distance to Train Street 3) Some Michelin restaurants is quite near from the hotel 4) Airport transfer, day trip is available 5) A list of nice food/places was given upon check in Cons: 1) No toiletries provided on the first night 2) Room and bedsheet is dusty on first night but room cleaner do not change it on 2nd day too until I have requested it 3) Water pressure is very slow 4) Noisy as near to morning market 5) Aircond sound is loud at night Neutral 1) Simple breakfast upon order

I would totally recommend this hotel. The room is exactly looked like the pictures. Very strategic location, near to the touristy place such as the train street, many good food reachable within walking distance, even jazz and speakeasy bars. But most importantly I would recommend because all staffs and service were top notch!!! I booked 1 month in advanced and need to make certain arrangements due to my itinerary. I found their WhatsApp contact from Trip and they were very helpful, fast-response, and solutive to make sure I have a pleasant trip. Also, when I needed to leave early for a day trip, they even offered us to pack up some pancakes, bananas, and water because the breakfast service was not started yet. Thank you so much Calido Hotel! Looking forward to come back on my next visit!

The hotel is tucked away in a quiet alley surrounded by many local shops and markets, giving a real sense of local life. It’s only about a 10-minute walk to the lively main street. Breakfast is simple but delicious, and the staff are friendly and helpful. The only small downside is that the hot water takes about 5–10 minutes to heat up and the pressure is a bit weak compared to the cold water. Overall, our balcony room was very comfortable and cozy for our 5-night stay. Thank you for the warm hospitality!

Good location … Staff are very accommodating specially Lily. She consistently checking on us and addressed our requests accordingly. Breakfast good, buffet at its best.

Perfect location , but room slightly dirty maybe can recheck after housekeeping done cleaning