Hanoi Stella Hotel

Hanoi Stella Hotel anmeldelser

Hanoi Stella Hotel

36 P. Hàng Tre, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, VietnamVis hoteloplysninger
Hanoi Stella Hotel
Hanoi Stella HotelHanoi Stella HotelHanoi Stella Hotel
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Gæsteanmeldelser

8.1/10
Meget god
340 anmeldelse
Bekræftede anmeldelser
Placering8.7
Faciliteter7.6
Service8.5
Renlighed7.9
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Alle anmeldelser(340)
Positive anmeldelser(308)
Anmeldelser med billeder/video(79)
Praktisk beliggenhed(44)
Lækker morgenmad(27)
Nemt at komme rundt(23)
Venligt personale i receptionen(21)
Tæt på lufthavn(18)
Fantastisk til forretningsrejser(16)
Gennemsnitlig lydisolering(10)
Tilbyder afhentning/aflevering(6)
Negative anmeldelser(32)
norizan binti
Superior-dobbeltværelse
Overnattede i dec. 2024
Par
16 anmeldelse
4.0/10
Slået op den 9. jan. 2025
Cleanliness is a big no-no. Very dusty. I have to wipe off the dirts on the kettle myself. Dirty - found cocroah in the bathroom. Smell wasn’t nice, at times can smell sewerage-like smell entering the room (Rm 802). Bfast plain simple.Facilities are old, and not well maintained. Staff not really customer-oriented.
Oversæt
Svar fra overnatningssted: Dear sir, Thank you for your booking with us. Iam sorry to hear that, you have no good experience when staying at our hotel. I've heared that, you had asked for a better view room, but with Deluxe window room confirmed, we have no better choice for you.If we know there is a cocroach or dirty kettle in the room, we will definitely take the action with our staff to give you a better stay at our hotel. We hope that, in the next stay, you will not hesitate to give us advice right away when you are at hotel to help us improve our services Thank you Hotel Manager
Global_Citizen
Superior-dobbeltværelse
Overnattede i nov. 2024
Par
19 anmeldelse
9.0/10
Fantastisk
Slået op den 15. dec. 2024
This was my second time staying there and always a good experience. Great services and location!
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Mojo_bru
Familieværelse med balkon
Overnattede i nov. 2024
Familie
11 anmeldelse
9.0/10
Fantastisk
Slået op den 24. dec. 2024
Great hotel, recommended. Big room for 3 people, simple but reasonable place. Easy to explore the old quarter and delicious local restaurants nearby.
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Smon43
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
2 anmeldelse
8.5/10
Meget god
Slået op den 29. nov. 2024
The location of the hotel is very good and close to lots of restaurants and attractions. The staff are very helpful and sincere. The hotel is a bit old but still a very good place for a short stay.
Oversæt
aussiemisty
Superior-dobbeltværelse
Overnattede i okt. 2024
Par
16 anmeldelse
10.0/10
Enestående
Slået op den 30. nov. 2024
The location is outside the busy hoam kiem but still quite close. I was upgraded to the King room at no extra cost because the other room was unavailable. Room was clean and plenty of spaces with 3 sections, including a nice closed balcony. The elevator didnt go to the top floor just below it so had to walk 1 flight of stairs. Friendly staff.
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Di Jones
Superior-dobbeltværelse
Overnattede i mar. 2025
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
The service was 1st class, I use a mobility walker and they were most helpful opening doors and bringing my breakfast to my room and always with a smile. Close to eateries and the lake and Old Town. Highly recommend. Great value for money.
Oversæt
Svar fra overnatningssted: Dear Mrs Di Jones It was a pleasure to welcome and serve you at our hotel.Thank you very much for your encouragement.Your compliments are a great motivation for our staff to strive to improve further so as not to disappoint our customers. We hope to welcome you on your next visit to Hanoi.Best Regards.,Kelvin (Mr)Hotel Receptions
JJ자유영혼
Superior-dobbeltværelse
Overnattede i okt. 2024
Par
88 anmeldelse
6.0/10
Slået op den 6. nov. 2024
Waste money. Not recommend this. Overall non sense of this price catagory.
Oversæt
Anonym bruger
Executive-værelse med balkon
Overnattede i aug. 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. okt. 2024
Very strategic location. You can easily walk to tourist spots around Hanoi. The room is nice and clean. The host is very helpful.
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Ruly
Superior-værelse med to enkeltsenge
Overnattede i aug. 2024
Rejs med venner
21 anmeldelse
8.0/10
Meget god
Slået op den 21. sep. 2024
This is an old hotel but very affordable in the heart of old quarter. The staff very nice and very helpful.we stayed on the second floor. There is a lift to bring up and down. The room quite spacious with lousy AC. The water heater good, the amenities good, there is a coffe maker too and hair dryer. Overall very good but the room so humid that the floor and the wall get wet. You have to turn on auxfan above the door to suck the humid out of the room. Lots of food store and any store near the hotel.
Oversæt
David Anderssen
Superior-dobbeltværelse
Overnattede i feb. 2025
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 17. mar. 2025
Very hospitable, helped with bookings around Hanoi, to Halong and Sapa, very quiet area and room. Very clean. Breakfast was just the right size. Five star rating and very happy 😁
Oversæt
Svar fra overnatningssted: Dear Mr David Thank you very much for your staying and supporting us. Hope to welcome you again your next trip in Hanoi Best Regards., Hotel Reception!
Gæstebruger
Deluxe-værelse
Overnattede i jun. 2024
Rejs med venner
5 anmeldelse
10.0/10
Enestående
Slået op den 30. jul. 2024
Every time I come to Vietnam I book this hotel. First, the price is good. Second, the staff are very friendly. Also, the hotel manager helps you if you have any problems. I feel like I am with my family.
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Gæstebruger
Superior-dobbeltværelse
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 17. dec. 2024
i loved the stay here, the room was cozy and the hotel staffs were very kind welcoming and friendly! i actually ran out of cash during my trip, so one of the staff helped me by giving me a url to pay by card, and exchanged it to Vietnamese cash for me. it was very generous of them!
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Mai Lan
Superior-dobbeltværelse
Overnattede i sep. 2024
Familie
1 anmeldelse
8.0/10
Meget god
Slået op den 23. okt. 2024
Good service
Oversæt
6/11
erika vivi
Værelse til 3 personer med balkon
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 26. nov. 2024
My 2 friends and I are so empress  Of the  good service of the staff  of this  hotel  The bed is good just fit to us the room is big also  Clean  the  food  and  fruits in the breakfast is so tasty  I will recommend  Hanoi Stella Hotel to my friends in Japan.
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i okt. 2024
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 23. nov. 2024
Staffs are so kind, especially front desk. And, breakfast is very nice , noodles, fruits, bread & bacon, coffee. The most convenient favor is the bus stop for Noi Bai Int`l Airport, which is located at just opposite street.
Oversæt