Hanz Ami Central Hanoi

Service is great ! The staff is very friendly- the hotel itself it’s worth the price if you look for something fancier then it will cost you more. I think is a good hotel to stay if you are looking to be in and out of the room

不想被螞蟻和白蟻咬就不要住這個酒店！ 攜程下架此酒店！下架！別再坑人！

We had booked 3 nights but it was so disgusting that we stayed one night then booked into a nearby hostel for the other 2 nights which was much better. We did not get refunded. The place was dirty and there were dead cockroaches in our room so it clearly had not been cleaned before our arrival. There were holes in the walls and ceiling. When we put on the light in the bathroom (the switch did look dodgy) the electrics in the room fused. If I could give this place no stars I would. DO NOT STAY HERE

The room was very dirty to a point we couldn't sleep there I talk to the manager he said he have to talk to cleaning person and he showed us another room but it wasn't any cleaner we tried to get a refund they refunded so we just booked another hotel and left .

Absolutely disgusting. We booked the hotel through ***********, it had score 10 and very nice pictures, however it was terrible, very old building, dump, smelly with cockroaches. We left our luggage in a room and went to SaPa. Also, when we arrived and paid, our booking ( on *********** website) was cancelled. I think it was done deliberately to avoid bad reviews.

The hotel staff is very rude. They are actually running a scam. They actually force you to pay at the hotel and if you already paid online they won't allow you to check in telling you that they have overbooked and tell you to cancel your booking and then book again at the hotel desk. PLEASE DON'T BOOK THIS HOTEL. There is a far better hotel just next to it called HANOIAN CENTRAL.