Lakeview Hotel Hangzhou

We had an absolutely fantastic stay at this hotel! Upon check-in, we were pleasantly surprised with a complimentary upgrade to a spacious and comfortable room — such a lovely gesture that made our trip even more special. The room was well-equipped with a variety of teas, which was a nice touch for winding down after a day out. What really stood out to us was how child-friendly the hotel is — they provided kids’ slippers and toothbrushes, which our little one loved! It’s those thoughtful details that make all the difference. Breakfast was excellent with a great selection of fresh and tasty options to start the day. And the location couldn’t be better — right next to West Lake, making it super convenient for sightseeing and enjoying peaceful walks. The staff were friendly and attentive throughout our stay. Highly recommended for families or anyone looking for a comfortable, well-located, and welcoming place to stay. We’d happily return!

My partner, daughter and I had an absolutely wonderful stay at Lakeview Hotel Hangzhou from March 24 to March 27, 2025, and we can’t recommend it highly enough! From the moment we arrived, the staff made us feel incredibly welcome and went above and beyond to ensure our comfort. The hotel’s location is perfect, offering stunning views and easy access to Hangzhou’s attractions. We were particularly impressed with the exceptional friendliness and professionalism of Linda Yuan and Bella Jin. Their warm, attentive service made our stay truly memorable. Whether it was offering local recommendations or ensuring our needs were met with a smile, they consistently exceeded our expectations. The room service was equally outstanding—prompt, meticulous, and delivered with genuine care, thanks to Linda and Bella’s efforts. Our room was spacious, impeccably clean, and equipped with all the modern amenities we could ask for. The overall ambiance of the hotel, combined with its top-notch service, created a perfect blend of luxury and comfort. We left feeling pampered and already looking forward to our next visit. Thank you, Lakeview Hotel Hangzhou, and a special shoutout to Linda Yuan and Bella Jin for making our three-night stay so unforgettable!

Jin Yanian and Zhao Qinqin are so friendly and helpful. We had a good time in this hotel. They went above and beyond to accommodate our needs. The hotel location is great, close to West Lake and shopping center. The room is clean.

The hotel service and housekeeping were excellent, round the clock. The daily room cleaning was prompt and well done. Our requests were promptly answered and taken care of. The cleanliness of the room and surroundings are tip top conditions. We gave forgotten to bring along mobile chargers, it was sent to our room immediately. We also received fruits platter and minerals water. When we complained about the temperature in our room, it was immediately attended to. I wish to thanks your housekeeper Ms Bella Jin (金亚 军） She took care of us very well, helpful and friendly. Thanks to her colleague Linda too who worked together with her. Thank you!

Front desk is very helpful; Cleaning personnel is also very helpful (特别感谢 金亚军和袁菁菁的热情). Location and transportations are very convenient.

Lakeview Hotel Hangzhou was conveniently located next to the West Lake. I was able to walk to the lake several times easily while I was there. The room was clean. The breakfast was good. Staff were friendly. Two of them, 金亚军(Bella Jin) and 袁青青(??) were very helpful. They were quick and useful. They were great in doing their work. I enjoyed my stay very much.