Hampton by Hilton Hangzhou Binjiang anmeldelser

Front counter service was alright. They were happy to assist to order on behalf when I needed help with food delivery since the app didn’t work on my phone without a China number. Shower stall smelled of dampness and mildew. Housekeeping lady insisted on cleaning my room everyday, even though my DND sign was on. Still, she did a good job and was friendly all the time so kudos to Ms 秋。The room I was given was opposite a busy crossroads and I couldn’t really rest well on some days with the constant car horns going off (the drivers in Hangzhou are an impatient bunch so the horns were plenty). Even so, the bed was extremely comfy and the room was decent. Towels were clean. Was there for a 2-day concert and it was a straight line 20-min walk to the Olympic Arena.

The corridor smells smoke cigarette!! One of the staff is rude! The room divider is not sound proof!!

Convenient location, with subway stop just minutes from the hotel. Drive from the airport was only 20minutes without traffic. Room was clean and modern. Housekeeping was very efficient.

I give full mark on the service because the front desk allow us to check in early. Location is good, the Asia Game stadium and riverside walk is within walking distance. Going around town and tourist spots like west lake is within 30min by DiDi. Only dissatisfaction I got with this hotel is the gym. I understand not every hotel gym come with weight machines, but can you at least make sure the dumb bells set is a complete with full range of weight, not just 4, 10, 14, 18, 22kg.

Amazing hotel to go with my family !!! The robot and staffs are so helpful to help us with the takeaway! They helped us in ordering food , taxi and delivering our stuffs ! Really recommend

Clean and amazing

Very pleasant stay. Clean and convenient. Will return next time.

Very gentle staff and room well cleaned

Good hotel to stay for business. Overall good staff helpful.

It was a nice seat with a nice breakfast…

Second time staying and still awesome!

Great location, clean and spacious room. Breakfast was ok.

1. **隔音效果極差**：房間之間的牆壁幾乎不隔音，隔壁客人交談聲、電視聲清晰可聞，走廊腳步聲和行李箱拖動聲也毫無阻隔。特別是06號房間的衞生間，隔壁使用馬桶和淋浴房時，房間會有響動，導致夜間多次被噪音驚醒，嚴重影響睡眠質量。 2. **鋼結構雨天噪音困擾**（特別提醒雙數樓層住户）：房間位於雙數樓層，窗外裸露的鋼結構設計存在嚴重缺陷。下雨時雨滴擊打金屬的"噼裏啪啦"的聲音被放大，讓人神經緊綳，很難入睡。 3. **前台服務專業性不足**：因為房間噪音問題，向前台申請換房，折騰到晚上11-12點後（感謝一下客房服務員曹銀女，非常耐心的幫忙選擇新的房間），但前台仍在明知我神經衰弱，已經多次申請換房，且該樓層還有其他空房的情況下，安排醉酒客人入住隔壁房間，很難讓人不懷疑前台有沒有專業培訓過。

第一次來杭州出差，很不錯的品牌連鎖酒店，服務很好，小胡，小高都很熱情！環境好，位置好，這次住的三天兩晚，第一天實在沒起來錯過了早餐，第二天去品嚐了酒店早餐，很不錯！下次來杭州的話還想住在這裏😄