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Placering9.4
Faciliteter9.3
Service9.3
Renlighed9.4
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Ilaria Fioranti
Standardværelse - Enkeltbeboelse
Overnattede i apr. 2025
Forretningsrejsende
2 anmeldelse
10/10
Enestående
Slået op den 25. maj 2025
Clean, very close to the railway station, Chinese breakfast
Oversæt
Svar fra overnatningssted: 時間總能證明我們的相遇是對的,是值得的,不早不晚,恰是適時遇見的時候,您的這般誇讚,我們視如珍寶,字字銘記心間,我們會再接再歷,維也納國際酒店杭州火車東站店期待您的下次入住 ——心懷感激的小維
SHALABH
Deluxe værelse (2 senge)
Overnattede i maj 2025
Forretningsrejsende
52 anmeldelse
10/10
Enestående
Slået op den 20. jun. 2025
Nice and clean hotel, just 400 meters from Hangzhou east railway station, friendly and helpful front desk, delicious breakfast
Oversæt
Svar fra overnatningssted: 為了尋找浪漫而詩意的生活,我們選擇出去旅行;為了滿足對酒店服務的期望,我們選擇親切而有温度的維也納國際酒店。非常感謝您對我們酒店服務的高度評價,入住分享,望您下次來的時候,我們為您提供更好的入住體驗,歡迎您下次的光臨!總經理——劉鵬
Siddhant Verma
Deluxe værelse (2 senge)
Overnattede i apr. 2025
Forretningsrejsende
12 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jun. 2025
hotel is near metro station has has convenience store nearby. good for business travellers. the hangzhou east railways station is 5 minutes walking.
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
global leader
Superior-dobbeltværelse
Overnattede i maj 2025
Forretningsrejsende
50 anmeldelse
8.5/10
Meget god
Slået op den 28. jun. 2025
Location very comfortable to take a train. Also room is comfortable at reasonable price.
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
Hector Garcia Gutierrez
Standardværelse - Enkeltbeboelse
Overnattede i apr. 2025
Solorejsende
11 anmeldelse
10/10
Enestående
Slået op den 11. maj 2025
A great one night staying, the staff was helpful and friendly. Really close to the east railway station and convenient for a good rest.
Oversæt
Svar fra overnatningssted: 親,您好!很感謝您為小維寫了鼓勵的話!非常感謝!看了您對我們的評價與肯定之後,我們全體員工看了之後都感覺到深深的感動和鼓舞!有您的肯定和鼓舞,相信我們會做得更好!
Gæstebruger
Standardværelse - Enkeltbeboelse
Overnattede i okt. 2024
Solorejsende
14 anmeldelse
7.0/10
Slået op den 4. nov. 2024
During check-in, the counter staff kept telling people to cancel their bookings and go stay at Jinjiang Metropol instead.
On the day of check-out, I paid to extend my stay for a few hours as I had a late flight. But my card key no longer works and I had to take the lift up and down 3 times to convince the counter staff that the door is faulty.
When they finally sent one of their staff to assist, he conveniently went to help another customer on the same floor first (a Caucasian) when I was already rushing for time.
By the time he came by to "help", he had no idea how to change the batteries for the door. It was quite a sight seeing him hold onto the Master Key and a bunch of batteries looking lost.
In the end, I had to go downstairs again to get another staff to help, who in turn called a technician to open the door.
Would you want to stay here?
Oversæt
Svar fra overnatningssted: 尊敬的客人,您好!感謝您抽出寶貴時間對維也納國際酒店杭州火車東站店進行誠摯的點評。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是我們最大的追求!您的反饋我已經記錄在案,並會馬上改進。再次向您致歉,請您一定要給我們改正錯誤的機會,小維期待您的再次光臨,檢查我有木有改好。——滿懷期待的小維
Gibson
Standard-dobbeltværelse
Overnattede i mar. 2025
Solorejsende
9 anmeldelse
7.5/10
Slået op den 18. apr. 2025
Very near to Hangzhou Dong/East station, with a mall and lots of eating places around ... really convenient. Room carpet a bit marked, otherwise fine. Super latte coffee from the "bar" just outside, with a few seats around ... excellent in the warm weather!
Oversæt
Svar fra overnatningssted: 尊敬的客人,感謝您選擇入住並抽出時間分享寶貴的反饋!很高興瞭解到您對我們優越的地理位置及周邊便利的配套設施感到滿意,杭州東站的交通樞紐屬性和豐富的商業餐飲資源確實能為差旅增添不少幸福感呢~關於您提及的房間地毯清潔度問題,我們深表歉意。已第一時間將情況反饋至客房服務團隊進行全面檢查與深度清潔,後續將持續強化衞生細節管理,確保為賓客提供更舒適的休憩環境。另外非常開心您喜歡酒店外的咖啡空間!我們的咖啡師會持續研發特色飲品,期待在春暖花開時節再次為您呈上一杯融合杭州韻味的創意拿鐵,伴您享受城市慢時光。衷心希望能有機會在下一個季節與您重逢,讓我們用更臻完美的服務體驗為您創造新的旅途記憶!
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2025
Solorejsende
2 anmeldelse
10/10
Enestående
Slået op den 4. apr. 2025
Everything great, perhaps more variety of breakfast cereals and black tea option would be good.
Oversæt
Svar fra overnatningssted: 為了尋找浪漫而詩意的生活,我們選擇出去旅行;為了滿足對酒店服務的期望,我們選擇親切而有温度的維也納國際酒店。非常感謝您對我們酒店服務的高度評價,入住分享,望您下次來的時候,我們為您提供更好的入住體驗,歡迎您下次的光臨!總經理——劉鵬
LUBOT
Standard-dobbeltværelse
Overnattede i feb. 2025
Forretningsrejsende
3 anmeldelse
6.0/10
Slået op den 31. mar. 2025
Convenient to get to catch train. Not dirty but not very clean...Carpet a bit feel old dirty
Oversæt
Svar fra overnatningssted: Honored guests, thank you for choosing to stay with us and for taking the time to provide valuable feedback. We apologize for the cleaning problem you mentioned. The hotel has always required itself to strict hygiene standards, and we regret that we have not been able to meet your expectations. The first time with the cleaning team to check the situation and will strengthen the details of management to ensure that such problems do not occur again. Some areas of the hotel carpets due to long service life, there is indeed obsolete problem, we have included it in the recent renovation plan, thank you for your patience. Your feedback is very important to us. If you would like to stay again, please contact us to give you priority to upgrade. We will thank you for your trust with a better experience.
Vladimir
Deluxe værelse (2 senge)
Overnattede i feb. 2025
Rejs med venner
5 anmeldelse
7.5/10
Slået op den 6. mar. 2025
Visited 2 Vienna hotels in 2 different cities. 1 in tonglu and 1 here. Both a bit dated. And both had ske in non smoking rooms. It's ok but would not book this brand again.
Oversæt
Svar fra overnatningssted: 尊敬的客人,您好!感謝您抽出寶貴時間對維也納國際酒店杭州火車東站店進行誠摯的點評。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是我們最大的追求!您的反饋我已經記錄在案,並會馬上改進。再次向您致歉,請您一定要給我們改正錯誤的機會,小維期待您的再次光臨,檢查我有木有改好。——滿懷期待的小維
Anonym bruger
Standardværelse - Enkeltbeboelse
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
7.0/10
Slået op den 12. jan. 2025
Overall is good enough for the price paid for
Had one night stay only for transfer to CRH bullet train
The location is far from airport
Breakfast is excellent
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
Pieter Willem
Standardværelse - Enkeltbeboelse
Overnattede i nov. 2024
Solorejsende
40 anmeldelse
10/10
Enestående
Slået op den 1. mar. 2025
I always stay in this hotel when visiting Hangzhou. It's a 5min walk from the station. Beds are extremely comfortable and never have a problem booking in or extending my stay. Highly recommend it. The washing facilities are also outstanding, but the fitness is nothing special really just 2xtreadmill(if I remember correctly) , bike and a stair master
Oversæt
Svar fra overnatningssted: 親親,小維感到非常榮幸有您的選擇,維也納國際酒店位於地鐵1號線與4號線6號線19號線火車東站換乘站東廣場出口約200米處,鬧中取靜,讓您深處繁華鬧市時刻感受杭州美麗,出門更是有各種地鐵站,出行方便,交通便利,毗鄰杭州東站,距離西湖等市區景點僅5站地鐵,趕車也是非常方便的。我們接待的不僅僅是客人,更是來自遠方的朋友。“舒適、親切、可靠、精心”,是維也納帶給客人的個性魅力,更是客人鍾情維也納的原因,再次感謝您的分享,維也納真誠的等着您再次回家
Gæstebruger
Standardværelse - Enkeltbeboelse
Overnattede i nov. 2024
Forretningsrejsende
44 anmeldelse
8.0/10
Meget god
Slået op den 26. dec. 2024
Nice hotel.. hotel lobby is beautiful.
The room is good but there are no smoking rooms for smokers.
Services are good.
Good Amenities.
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
abema882
Deluxe værelse (2 senge)
Overnattede i okt. 2024
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 29. nov. 2024
The Vienna International Hotel near Hangzhou East Railway Station is a convenient and comfortable place to stay, especially for travelers arriving by high-speed train. It’s just a 5 minute walk from the station, making it very accessible. The check-in process was smooth, and the staff were professional and efficient. The room was clean, quiet, and comfortable, with all the basic amenities needed for a short stay. Overall, the hotel offers great value for its location and is ideal for families or travelers on short trips. We’d rate it 4 out of 5 stars for its convenience, cleanliness, and affordability.
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維
Gæstebruger
Standardværelse - Enkeltbeboelse
Overnattede i mar. 2025
Forretningsrejsende
61 anmeldelse
9.0/10
Fantastisk
Slået op den 8. apr. 2025
Right next to the train station, nicer room than expected
Oversæt
Svar fra overnatningssted: 親,您好!我是您的網上貼身管家“小維”。我們一直提倡“顧客的滿意是檢驗我們服務的唯一標準”的經營理念,為維也納所有賓客提供盡善盡美的服務。“金盃銀盃不如您的口碑,金獎銀獎不如您的誇獎”。如果您下次過來,對我們的服務整體還算滿意,還請您給我們一個“5”分評價可以麼?您的鼓勵是我們努力的方向!期待您的再次光臨,祝您生活愉快!——憧憬滿滿的小維