Hangzhou Huachen Kenzo Hotel anmeldelser

Staying at the hotel left the best impression: convenient location, nice services. I really liked the European breakfast, there was American, vegetables and omelette. Very polite staff! The furniture in the room may have looked old-fashioned, but the room was very clean, with a soft mattress and all the necessary amenities. The only thing that surprised me was that there was no door between the room and the bathroom. It was very nice to receive a small compliment every day(yogurt, banana and tomato). Every day my room was cleaned, towels were changed and water was brought. My room was non-smoking, but unfortunately the room was opposite the elevator where people smoked, so the smoke was coming into the room. The woman at the reception helped me a lot with the necessary purchases online, unfortunately, I didn’t have time to ask her name.

Good - Two stops from Hangzhou East Station - 2 mins walk to metro - good food one station away - good bathroom - clean room - great view - great attentive staffs, thanks for the fruits - Did not hike room rates during national day Bad - Laundry room is hard to locate as it's label as staffroom. - No dryer in laundry room is kinda useless - dated decor. Needs refurbishment - breakfast utensils need deep cleaning. Bowls and cups are stained

A very nice breakfast buffet, right on metro line , price is very reasonable for a nice hotel.

The staff at this hotel are very helpful and friendly. It is just 2 stops on metro line 4 from the East railway station, and about 25 minute didi ride to West Lake. The bedroom and bathroom are high quality with lots of amenities and the bed is comfy

Very satisfied of my 3-nights staying

Nice hotel. Friendly staff. Tourists will need a local phone number to access wifi though.

酒店乃名符其實的4星酒店，設施配套完善，早歺豐富可口，服務熱情周到，出行交通方便 ，距火車東站乘地鐵二站即可到達！特別表揚前台服務超人性化，因乘火車時間為下午，特別將退房時間延到了下午4點！非常感謝🙏

五一出遊選了離東站較近的酒店，酒店香氛選的不錯。早餐性價比挺高的。房間內設施相對老舊，但好在乾淨整潔。尤其是大堂小姐姐態度很好很熱情。通過攜程訂的出了點小插曲，好在酒店小姐姐很給力順利解決了。退房時也準備了碳酸飲料和礦泉水很貼心。

五一到杭州旅遊，酒店工作人員服務周到，房間乾淨整潔，每天送小零食，酒店門口就是地鐵4號線，到杭州各景點方便，離杭州東火車站兩站地，出行方便，早餐比較豐富，味道很好，酒店整體還是比較滿意。

酒店很好，出來就是地鐵，非常方便，前台態度好，服務好，同意提前入住還給我們升級房間，這對出來玩的人非常友好。每天還有酸奶和水果贈送，早餐很好吃😋，退房時還有水和飲料贈送。

非常非常非常不錯的酒店，就在地鐵口邊，離火車東站特別近，房間衞生好，服務態度好，整體環境好，住起來很舒適，每天還有小水果和酸奶贈送，早餐種類很多也很不錯。不過空調是非常老式復古的，效果會差一些些，浴室洗澡是在站在浴缸裏的，下水比較慢。下次來杭州還會選擇這裏。

這個酒店必須好評，性價比高，服務熱情，整潔乾淨 ，交通便利，出門就是地鐵，還送了早餐，早餐很豐盛，出門回來不僅房間打掃的乾淨整潔還會放上小零食，太貼心了，謝謝你們的服務，會推薦給朋友，下次再來杭州會選擇這家

房間寬敞乾淨整潔，早餐品種豐富，酒店位置優越，樓下不遠就是地鐵口，離杭州東站近。晚上到的酒店，前台還免費升級行政房，退房時還贈送飲品，貼心。

特別點贊這家酒店的洗髮水，看起來其貌不揚，但實際體驗真的太棒了！！！不管是洗的時候還是洗完之後，頭髮感覺特別順滑，堪比用了護髮素。退房時特意詢問了洗髮水的品牌，但被遺憾告知是供應商特製的，世面上買不到。實在太可惜了，強烈建議酒店考慮做成周邊商品出售，秒殺世面上90%的洗髮水。 再説説其他幾個優點： 1、位置好，就在4號線新塘地鐵站邊上，出行非常方便。 2、服務好。工作人員的服務態度都蠻好，能感受到發自內心的温暖服務。辦理入住時可能因為住客不多還做了免費升級加贈送早餐，房間裏還放了一些小水果和零食。辦理退房時，有詢問不滿意的地方，整體感覺有在用心做服務，讓人很舒服。 3、酒店房費定價不高，所以性價比非常高。 説個美中不足的點：衞生間有一點返味，但還能接受。剛入住時沒有感受到，因為衞生間噴了香氛，是到第二天才聞到的。應該是酒店知道有這個問題，有意識地提前彌補過。 總體來説，還是非常推薦的。單就為了這個洗髮水，下次還選這家酒店！