Hangzhou Huachen Kenzo Hotel anmeldelser

Staying at the hotel left the best impression: convenient location, nice services. I really liked the European breakfast, there was American, vegetables and omelette. Very polite staff! The furniture in the room may have looked old-fashioned, but the room was very clean, with a soft mattress and all the necessary amenities. The only thing that surprised me was that there was no door between the room and the bathroom. It was very nice to receive a small compliment every day(yogurt, banana and tomato). Every day my room was cleaned, towels were changed and water was brought. My room was non-smoking, but unfortunately the room was opposite the elevator where people smoked, so the smoke was coming into the room. The woman at the reception helped me a lot with the necessary purchases online, unfortunately, I didn’t have time to ask her name.

Good - Two stops from Hangzhou East Station - 2 mins walk to metro - good food one station away - good bathroom - clean room - great view - great attentive staffs, thanks for the fruits - Did not hike room rates during national day Bad - Laundry room is hard to locate as it's label as staffroom. - No dryer in laundry room is kinda useless - dated decor. Needs refurbishment - breakfast utensils need deep cleaning. Bowls and cups are stained

The staff at this hotel are very helpful and friendly. It is just 2 stops on metro line 4 from the East railway station, and about 25 minute didi ride to West Lake. The bedroom and bathroom are high quality with lots of amenities and the bed is comfy

Nice hotel. Friendly staff. Tourists will need a local phone number to access wifi though.

特別點贊這家酒店的洗髮水，看起來其貌不揚，但實際體驗真的太棒了！！！不管是洗的時候還是洗完之後，頭髮感覺特別順滑，堪比用了護髮素。退房時特意詢問了洗髮水的品牌，但被遺憾告知是供應商特製的，世面上買不到。實在太可惜了，強烈建議酒店考慮做成周邊商品出售，秒殺世面上90%的洗髮水。 再説説其他幾個優點： 1、位置好，就在4號線新塘地鐵站邊上，出行非常方便。 2、服務好。工作人員的服務態度都蠻好，能感受到發自內心的温暖服務。辦理入住時可能因為住客不多還做了免費升級加贈送早餐，房間裏還放了一些小水果和零食。辦理退房時，有詢問不滿意的地方，整體感覺有在用心做服務，讓人很舒服。 3、酒店房費定價不高，所以性價比非常高。 説個美中不足的點：衞生間有一點返味，但還能接受。剛入住時沒有感受到，因為衞生間噴了香氛，是到第二天才聞到的。應該是酒店知道有這個問題，有意識地提前彌補過。 總體來説，還是非常推薦的。單就為了這個洗髮水，下次還選這家酒店！

房間很大很乾凈，前台服務人員，客房服務人工都很熱情，服務一級棒，而且特別有耐心。早餐也很豐盛，很推薦這個酒店，而且離地鐵站超級近，以後來杭州鎖定這個酒店了

酒店的地理位置極為優越，交通便利，讓客人能輕鬆酒店的前台員工服務熱情大方友好，提供了我很多幫助，退房前台小姐姐小哥哥還送了新年禮物。

設施是標準的老四星級酒店 但是貴在價格便宜 服務好 態度好 小姐姐還給升級了房型 入住每天都有水果 走的時候下雨還送了傘和小禮物

離地鐵口很近 走路就一分鐘  離開的時候前台小姐姐送了禮物給小朋友 裏面居然還有暖手寶 小朋友特別喜歡 還有自助茶水和洗衣房

前台服務細緻周到貼心。免費升級房間還送了早餐，房間裏還有免費的早餐，交通很方便。為服務和地理位置點贊

地鐵站走幾分鐘就能到，離酒店特別近，而且酒店設施齊全，服務熱情，早餐很豐富，每天還給房間送小零食，非常滿

春節帶着全家一起來杭州出遊，酒店位置在地鐵口旁邊，交通很方便，房間很寬敞，下次來還會考慮住這裏。

地理位置很好，服務小姐姐也特別好，給我們升級了商務間，房間裏還有免費酸奶和棒棒糖，下次還要定子裏

房間設施完善舒適温馨服務熱情周到細緻