Radisson Hangzhou Qianjiang anmeldelser

There were nine of us with four rooms, including a pregnant lady and a baby. Due to a strong smoke smell in some of our rooms, we requested a room change. Both Vivian and Summer were very helpful, efficient, and kind. They quickly arranged new rooms for us and kept us updated on the status, even when we were away from the hotel. We were very grateful for their assistance, and one of our rooms was even upgraded to a higher-tier room. Kudos to the team!

We really enjoyed the Hotel & the surrounding. The Room was clean and our daugther liked the Frozen Theme a lot. The breakfast has good variety and the staff is friendly.

The rooms are good and it’s a fairly basic hotel, but clean and the staff were friendly and a few English speaking. Staff always makes a difference.

Very nice room , friendly staff, comfortable bed. The breakfast was rich and tasty. What I didn’t like was the pool area which is not for a five star hotel. Also the bathtub is more for marketing purposes than really useful.( the soap is fixed in the wall therefore you cannot really wash in the bathtub). The location is not very close to the main attraction area ( west lake or xixi wetpark). But all in all , it’s a nice place to spend a couple of nights.

Nice hotel with good staff but no English speaking! Breakfast is amazing, rooms are clean and modern.

Amazing hospitality service from Housekeeping and Breakfast staff; they were super kind!

Neat and tidy room, polite and professional staff and located in the city of Hangzhou

The staff were exceptionally welcoming, and the breakfast offered a delightful selection of dishes.

Swimming pool is without towels. Fitness club is small without any exercise equipment for sports. No bathrobe for kids. Very good breakfast.

Very beautiful room, great view and everything seems really new. Great stay in Hangzhou.

'Very nice. The 57th floor restaurant was special and we enjoyed the light show at 7:30 across Hangzhou.

the room and the location are very good The room is pretty and large, I really love the decoration and the view The swimming pool is very small and always full of people cause it is not the private pool of the hotel it is the swimming pool of a gym... for the price of the room I hoped to have a private swimming pool... everytime we wanted to go to swimming pool, not possible to swim cause too many people

Hangzhou metro station very close to hotel, many food outlets around hotel. Room is very clean.

Nice staff , a lot of breakfast , room very clean