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Bekræftede anmeldelser
Placering4.9
Faciliteter4.7
Service4.7
Renlighed4.8
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DELOPOULOS
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 1. mar. 2025
Amazing stay at this hotel. Perfect location to discover the west lake scenery at walking distance!
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
Apple L.
Deluxe Selected Courtyard Double Bed Room
Overnattede i aug. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 3. nov. 2024
Loving the hotel environment & services here.
And special credit to the hotel in house professional photographer, teacher shun :) with guided posture & friendly, captured the beautiful scenery & the lasting memorable moments.
Oversæt
6/7
Svar fra overnatningssted: Dear guest:Hello!Thank you for your stay and favor,i am very happy to let you harvest a happy mood every time you stay.We will continue to strive to provide guests with a better living environment and service.Look forward to your visit again,I wish you a happy life !
Robin
Deluxe Room (2 Beds)
Overnattede i nov. 2024
Familie
17 anmeldelse
5.0/5
Enestående
Slået op den 9. feb. 2025
Great location and good services!
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
Gæstebruger
Deluxe Selected Yue Lake Elegant Room
Overnattede i jan. 2025
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 23. feb. 2025
The hotel’s location is excellent, situated right at the foot of Leifeng Pagoda. Just by lifting your eyes, you are greeted with the picturesque beauty of West Lake, with its stunning scenery of shimmering water and lush mountains. In the morning, as you open the window, the fresh air, infused with the lake’s vibrant essence, rushes in, bringing a sense of tranquility and delight. The room is well-equipped with complete facilities. Special thanks to our butler, Xue Chen, for proactively assisting us in handling our lost items. We are very satisfied with our stay and will definitely come again.
Oversæt
Svar fra overnatningssted: Thank you for your high comments about us, we are deeply honored. As for coming again, you have received our silent invitation and look forward to serving you again in the near future, in a more intimate and thoughtful way. Thank you again, your satisfaction is always our constant pursuit.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Par
16 anmeldelse
5.0/5
Enestående
Slået op den 23. feb. 2025
Beautiful hotel and hotel grounds. Rich history. Very friendly and helpful staff. Highly recommended to stay here.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 15. feb. 2025
Excellent location, great west lake views from room. Staff are all friendly and helpful. Will stay here again and recommend to friends.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
Gæstebruger
Deluxe-enkeltværelse
Overnattede i jun. 2024
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 30. jul. 2024
The front desk lady kept asking for 1. The arriving airport 2. the license plate of my car, despite the fact that I told her I came by high speed rail directly from Hong Kong and I didn't drive any car.
The room is nice and quiet. The shower place is old fashioned and worn.
I could not find any USB outlet for my charger.
Lastly, The breakfast does not provide enough variety on Western dishes, quite disappointing I must say.
Oversæt
6/7
Svar fra overnatningssted: 尊敬的賓客:您好,非常感謝您的入住並與我們分享您的居住體驗,賓館房型豐富,不同的房型在景觀,面積,配置上都有所不同,很遺憾我們此次未能為您推薦到合適的房型。我們也根據您提出的問題及時轉達給了相關服務崗點,並做出跟進和培訓。住店期間如有任何意見和建議,歡迎致電酒店大堂副理處。請您相信我們,我們定會努力完善我們的不足,真誠的期待您的再次光臨,祝您生活愉快!
Gæstebruger
Deluxe Room (2 Beds)
Overnattede i dec. 2024
Andet
4 anmeldelse
5.0/5
Enestående
Slået op den 5. jan. 2025
I had an excellent stay at xizi Hotel recently. The room is brand new with top - notch facilities. The environment is wonderful, with beautiful scenery and fresh air outside the window. The service is outstanding. Chelsea is warm - hearted and helpful, making me feel at home. I highly recommend this hotel to everyone.
Oversæt
Svar fra overnatningssted: Dear guests:Hello! Thank you for your kind comments on the hotel environment and services. Our hotel has long adhered to the service philosophy of "Guests First", starting from the details to provide satisfactory services for every guest. We have been dedicated to creating a warm and comfortable living environment for our guests. We sincerely look forward to your next visit. Wish you a pleasant life!
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 1. jan. 2025
Very nice hotel with traditional Chinese garden and premier Xihu Lake view. Great value for the price
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
VisaludT
Deluxe Yue Lake Double Bed Room
Overnattede i nov. 2024
Par
4 anmeldelse
4.2/5
Meget god
Slået op den 28. dec. 2024
Good location right next to Leifeng Pagoda and the lake, our room can see the lake but sadly during out stay there are tree maintenance in front of our room and villa which is a bit annoy but understandable, wonder if it can be done in afternoon instead of morning but its nitpicking anyway, overall good stay.
Oversæt
Svar fra overnatningssted: Dear guest,Hello! Thank you for taking the time out of your busy schedule to share your experience of staying with us. We are truly sorry that this stay failed to meet your expectations. We apologize most sincerely for any inconvenience caused by our services during your stay. We will strive to improve the details of our services and will definitely invest more energy into supervision and inspection in our future work. We hope to have the opportunity to offer you a more pleasant stay in the future. Looking forward to your next visit. Wish you a wonderful life!
Boonrod
Deluxe Yue Lake Double Bed Room
Overnattede i nov. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 28. dec. 2024
Best hotel when you want to visit wangxian village! The hotel owner is very kind with great care, we felt like home and safe here.
Oversæt
Svar fra overnatningssted: Thank you for your comment.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Familie
11 anmeldelse
3.7/5
Slået op den 14. jan. 2025
Pricy compared to many many other hotels nearby, this is a private villa/land so they jack up prices. No laundry...
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好,非常感謝您的入住並與我們分享您的居住體驗,賓館房型豐富,不同的房型在景觀,面積,配置上都有所不同,很遺憾我們此次未能為您推薦到合適的房型。我們也根據您提出的問題及時轉達給了相關服務崗點,並做出跟進和培訓。住店期間如有任何意見和建議,歡迎致電酒店大堂副理處。請您相信我們,我們定會努力完善我們的不足,真誠的期待您的再次光臨,祝您生活愉快!
Loner Traveller
Deluxe Selected Room (2 beds)
Overnattede i maj 2024
Par
15 anmeldelse
5.0/5
Enestående
Slået op den 11. jun. 2024
Everything was good. The only issue was that the soundproof was not so good. You could hear guests of your next room talking. Otherwise, everything was excellent.
Oversæt
Svar fra overnatningssted: Your feedback is appreciated, Dear Guest. We are very sorry for the inconvenience caused by the soundproofing problem. To enhance your stay-in experience, we have arranged for a maintenance team to inspect and improve the soundproofing facilities. At the same time, we will provide you with earplugs to block out the noise if needed. We look forward to enjoying a quieter environment when you visit next time.
Gæstebruger
Deluxe Selected Family Room
Overnattede i maj 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 17. jul. 2024
Good location with private back of west lake and good food and service
Oversæt
6/7
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住及青睞,非常高興每一次入住都讓您收穫一份愉快的心情。我們將不斷努力,為客人提供更好地居住環境和服務。期待您的再次光臨,祝您生活愉快!
Gæstebruger
Deluxe-enkeltværelse
Overnattede i sep. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 27. nov. 2024
I enjoyed my stay here. The hotel is historical and somewhat premium, but the rooms are definitely slightly outdated.
Good amenities, excellent staff and decent buffet. It has access to the west lake, which is remarkable.
I did not enjoy hangzhou that much, but this stay was outstanding.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您對酒店的鐘愛,您的讚美就是我們前進的動力,酒店優美安靜的園林景色、優質周到的國賓服務、可口精美的菜餚受到廣大賓客的歡迎。希望此次入住給您的假期添加了一道完美的色彩。衷心期待您的再次光臨,我們將會再次為您奉上温暖親切的服務。祝您生活愉快!