Atour Hotel (Shangtang Road, West Lake Culture Square) anmeldelser

Great! The room is big and clean, and staffs are kind. There is also a robot that sends your food to your room! There is free porridge and light snacks at night too!

Services of staff were very commendable. Some minor glitches with the room though.

We enjoy staying here, room space is good enough for family of 4. No smoking is real here and bonus is a self service laundry room. 3 washing and 3 dryer machines each. Very comfortable! And a hommy restaurant next door is nice too

Hotel has free detox juice, very thoughtful considering the hot summer in Hangzhou. In addition, they have free self- service laundry. Location is quite good, 2 metro stops away from west lake, 2 stops away from hangzhou east station. There are many small restaurants around for quick bites. Metro station is about 10 mins away. Room is clean and comfortable

Location is good. The place is clean, but in comparison with other Atour hotels, this one is not as modern as those others.

Good service. Clean and comfortable room. Very nice!!!!!!

The front staff n supervisor were so courteous and helpful to get us checked in. Drink n tea were served to us. Breakfasts were complimentary. Breakfast has a wide spread of local dishes with few breads n cakes. Transport is convenient to get taxi n DiDi. Room is very spacious and clean. Just before check out , the front staff helped us to buy some medical supplies for urgent use, using her own personal phone. Very caring to our needs 😍.

Smells to toilet and is noisy.

Counter staffs are very friendly & helpful, should said they are all very excellent 👍 room are very clean, overall very satisfied, will stay in this hotel again if come to hangzhou again. Will recommend to friends.

verynice，sevivers i s very gold.

To stay this hotel was amazing .. staff is nice and very helpful 。around there have metro station and west lake is not very far by taxi .. all over stay this hotel was comfortable end enjoy my night

Very good

good！

選擇這家亞朵 是在去杭州的火車上經過多番篩選而確定的酒店。大床房幾乎全滿，我由於不太喜歡低樓層環境，所以酒店很貼心的給我升級了房間，讓我剛到杭州就倍感親切。 酒店環境：我住酒店先要看環境，喜歡乾淨敞亮的，這家完全符合，顏色很亮麗，給人很舒服的感覺，衞生條件也不錯，房間非常大，床品也不錯，選擇亞朵就是因為床墊和枕頭都讓人安然入睡。 酒店飲食：包括了早餐，而且晚上21:30-23:00還有粥，貼心的準備了鹹鴨蛋、小鹹菜，還有包子。早餐種類已經足夠滿足人們的胃口了，如圖吧，不多介紹了，非常棒！ 酒店設施：有個小健身房，洗衣房我沒去所以沒有拍照，早餐廳錯峯進餐也是可以的。大堂不算太大，但是錯落有致，總體的佈置非常好。 有機器人送餐，晚上怕孩子睡覺靠邊不安全，還專門給多送了兩個枕頭。這兩天下雨，出門酒店前台還貼心的送上雨傘。 總之，無論是商務出差，親子旅遊，還是朋友出行，這家亞朵都是最好的選擇，出門右拐紅綠燈一左拐就是地鐵站了，非常方便。這是一家很愉快的出行及住宿，感謝。