Xizili·Art Hotel anmeldelser

Very clean and comfortable. The room comes with sound system and relaxing music. Reception counter in good service. Will come again next time!

Nice experience! The room is comfortable! If there is a fridge will be more convenient

The staff was very friendly, but we were given the wrong room at check-in. The towels were quite worn out, giving a sense of neglect. Additionally, the breakfast provided was from KFC, which felt lacking, especially since I don’t eat KFC. With better maintenance and breakfast options, the experience could be much better.

There’s luggage storage, service was good and staff were friendly and nice.

It is located at 19-20th floor of a building. When I entered the room, cigarette smoke was there. The receptionist offered me another room. But she asked me whether I have touched or used the room. Finally I got new room but the cigarette smoke was also there. You have to pay for slippers. I communicated with 2 receptionist. The new joiner was more helpful and welcome. Hotel location is near with kfc, starbucks, or other local foods. You can also buy fruits nearby. But still far from the West Lake, need to take Didi (online taxi).

Wonderful stay. Everything is good. Worth the money paid. Recommended

Our favorite hotel in Hangzhou. Staying here all the tim. Room is clean and big, supermarkets and coffee shop downstairs, 10 minutes to Xihu. Perfect

not so closed to the subway, have to walk around 10 to 15 minutes, if having a great/heave luggage is not command to walk. beside that, overall is not bad

We stayed one night at this hotel, but several issues need to be mentioned. First, the hotel is very hard to find — there are no signs or directions, and it's located on the 19th floor of a building, which is not clearly stated when booking. The staff, however, were very kind and helpful. The room was clean, but the soundproofing was extremely poor. We could hear our neighbors as if they were in the same room. Although breakfast was included in our booking, we didn’t receive it. We were told it was a KFC breakfast, which didn’t suit us as vegetarians. We did receive a partial refund of 36 yuan (around 5 euros) to get breakfast elsewhere. In summary: acceptable for the price, but I wouldn’t recommend it if you’re looking for peace, proper facilities, or a decent breakfast.

I love a unified and arty design of the hotel. Quite modern but with the bits of Chinese tradition style. You actually can take a short calligraphy lesson from the owner of the place. The stuff is very friendly and they actually upgraded my room which was a nice surprise. It is located right next to the famous attraction park in Monganshan. So 9 of 10 for the location only because there are not many places to eat nearby but in China isn’t really a problem as you can orders delivery. Highly recommend if you want to have different experiences from the typical villas in Monganshan and appreciate art and literature.

Absolutely outstanding. Great hotel, great service great staff. One of the best.

The stay was perfect! The service staff are extremely nice and helpful, I was treated very well. The room itself is very spacious, beautiful view over the city.

Good service , clean & comfortable room with a beautiful city view.

Nice view