LESTIE HOTEL

LESTIE HOTEL anmeldelser

LESTIE HOTEL

No.135 Tianmushan Road (Yuquan Building), Xihu District, Hangzhou, Zhejiang, ChinaVis hoteloplysninger
LESTIE HOTEL
LESTIE HOTELLESTIE HOTELLESTIE HOTEL
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Gæsteanmeldelser

4.7/5
Enestående
2362 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
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Alle anmeldelser(2362)
Positive anmeldelser(2299)
Anmeldelser med billeder/video(509)
Lækker morgenmad(282)
Venligt personale i receptionen(201)
Fremragende eftermiddagste(164)
Praktisk parkering(124)
Tæt på metro(60)
Fantastisk til forretningsrejser(48)
Har værelser til familier(18)
Fantastisk restaurant(17)
Negative anmeldelser(61)
Gæstebruger
Forretningsværelse (dobbelt seng)
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 20. nov. 2024
Everything was perfect. Room is clean and staff are very helpful even there are language barrier. Staff automatically use google translate for communications with me. Awesome service. Nice view from my room
Oversæt
Svar fra overnatningssted: Dear guests：thank you very much for choosing to stay in our hotel. Your recognition of our service is the greatest support for our hotel. We wish you a pleasant life and smooth work. We hope to meet you again in your future travels!
xuanlint
Forretningsværelse (dobbelt seng)
Overnattede i nov. 2023
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 1. jan. 2024
Exceptionally good service provided by Xiao Peng (小彭) and Xiao Xu (小徐). [The People] Xiao Peng always engage us and made us feel at home. You can see that she is genuinely passionate about her job. She informed us of the complimentary afternoon tea (from 2pm) and complimentary noodles for supper (from 10pm). Xiao Xu helped us with our check in and was very efficient. He also gave us some souvenirs on our last day and asked about our experience in Hangzhou. [The Hotel] Extremely comfortable and clean room. Love the open concept (1 door for the shower & toilet area). Pyjamas was thoughtfully provided as well. The most surprising part is that they even provide make up remover, face cleanser, garment detergent. 👍🏻 Free flow bottled water placed in the lobby and the lift area on each floor. Most hotels charge you for extra water but they don't. The location is very near West Lake. Not too sure about the transportation accessibility as I took Didi (taxi) all the time. 10/10 will book LESTIE HOTEL again when I revisit hangzhou. Highly recommend if you are considering to book this hotel.
Oversæt
6/16
Svar fra overnatningssted: Dear guests, thank you very much for choosing to stay in our hotel. Your recognition of our service is the greatest support for our hotel. I sincerely wish you a happy life and smooth work. I hope we can meet again on your future journey!
Gæstebruger
Business værelse (2 senge)
Overnattede i okt. 2023
Rejs med venner
14 anmeldelse
4.2/5
Meget god
Slået op den 29. dec. 2023
Great location if you want to go to the stadium, not much else around, breakfast not great selection, rooms nice and big and very clean
Oversæt
Svar fra overnatningssted: Dear guest, hello. We are very happy that you gave us a review. Regarding the breakfast issue you raised, we have actively provided feedback to the restaurant. We will strive to do better and make more customers satisfied with our room and service. We apologize for not receiving your full score. We will work hard to improve and look forward to your next visit!
Anonym bruger
Forretningsværelse (dobbelt seng)
Overnattede i okt. 2023
Rejs med venner
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. nov. 2023
Lovely clean and spacious rooms over looking the sport stadium! Loved the pajamas! Good variety breakfast including donuts and waffles.
Oversæt
Svar fra overnatningssted: 尊敬的客人：您好！首先表示誠摯的歉意，給您造成一個不好的體驗，小美很抱歉！非常幸運客官您能給指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Gæstebruger
Romantic Theme Round Bed Room (Smart Guest Control)
Overnattede i mar. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 16. apr. 2024
Very nice service. Special thank Little dragon for very nice smile and service.
Oversæt
Svar fra overnatningssted: Hello! I'm glad you chose to stay at the Meihao Hotel! Home is a shelter from the wind, a cozy little nest, and a warm corner for the body and mind. Love is home, and the hotel has always hoped to use its thoughtfulness and warmth to become the home outside your home. Looking forward to your next home!
Gæstebruger
Romantic Theme Round Bed Room (Smart Guest Control)
Overnattede i okt. 2023
Rejs med venner
8 anmeldelse
4.2/5
Meget god
Slået op den 19. nov. 2023
The staff were very accommodating. My room was upgraded as the booked room was too close to the lifts and they felt it would bother me. The only downside was the airconditioning did not cool the room down. The room temperature was too hot to be comfortable. Overall a good stay!
Oversæt
Svar fra overnatningssted: 尊敬的客人：您好！首先表示誠摯的歉意，給您造成一個不好的體驗，小美很抱歉！非常幸運客官您能給指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Lena
Romantic Theme Round Bed Room (Smart Guest Control)
Overnattede i sep. 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 6. nov. 2023
We stayed here for a few days in October and had such a good experience. The front desk staff were very friendly and helpful and the room was very clean and comfortable. The breakfast buffet was very delicious and one of the best I've had. This hotel is located by several good restaurants and really close to subway stations as well. I highly recommend this hotel!
Oversæt
Svar fra overnatningssted: Distinguished Guests: Hello! Thank you very much for staying at the hotel and giving us high praise. Every section of the hotel is working hard to provide more precise and timely service to every guest. We are glad to see your recognition of our work, with your trust in us, we are always ready to give every guest a good service and look forward to your visit again!
Bruce1
Romantic Theme Round Bed Room (Smart Guest Control)
Overnattede i okt. 2023
Solorejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 8. feb. 2024
They don't know how to register foreign guest's
Oversæt
Svar fra overnatningssted: 尊敬的賓客：感謝您對我們工作認可 酒店有專職客服管 為您服務 感您的支持， 我們會延續一如既往的好品質和更加完善的服務， 期待您的再次光臨， 祝您開心的度過每一天！
Gæstebruger
Forretningsværelse (dobbelt seng)
Overnattede i jun. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. jul. 2024
excellent service!
Oversæt
Svar fra overnatningssted: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
UNC AANG
Forretningsværelse (dobbelt seng)
Overnattede i dec. 2023
Solorejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 12. jan. 2024
Great service, nice room.
Oversæt
Svar fra overnatningssted: 親愛的賓客，非常感謝您選擇入住我們酒店，您對咱們服務的認可就是對咱們酒店最大的支持，衷心祝您生活愉快，工作順利，希望在您以後的旅途中我們能常相遇！
Gæstebruger
Business værelse (2 senge)
Overnattede i feb. 2024
Forretningsrejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 8. apr. 2024
Amazing hotel
Oversæt
Svar fra overnatningssted: 親愛的賓客您好，非常感謝您能夠選擇入住我們美豪麗致酒店西湖黃龍店，同時感謝您對我們酒店的認可與鼓勵，您住的滿意我們就很開心，美豪麗致致力於打造一家裝修與服務真正讓您動心的酒店，這裏不僅僅是酒店，更是與您情感交流的城市驛站，我們期待您下次回家！
Bolormaa Enkhjargal
Business værelse (2 senge)
Overnattede i okt. 2023
Familie
14 anmeldelse
4.5/5
Fantastisk
Slået op den 19. nov. 2023
Nice hotel
Oversæt
Svar fra overnatningssted: 貴賓您好：真的十分抱歉。由於最近入住的客人巨多，前台忙得焦頭爛額，忘記在為您服務時面帶笑容，相信定能給您一個更完美的入住體驗謝謝您的支持，期待您的再次光臨讓我們瞭解更多和做得更好
Gæstebruger
Forretningsværelse (dobbelt seng)
Overnattede i nov. 2024
Familie
5 anmeldelse
1.7/5
Slået op den 31. dec. 2024
提前半個月約定了幾天，還比當天定的貴100元左右一晚，沖涼房衞生一般，排水有問題，洗個頭就積水流出門外，空調無法控制，有時27、28度，有時21度。完全不值得400多的酒店價格。
Oversæt
Svar fra overnatningssted: 尊敬的貴賓，首先感謝您選擇我們酒店並抽出寶貴時間分享您的入住體驗。對於您提到的價格問題，我們會進行核實和調整，確保為每位客人提供最優惠的價格。同時，對於浴室衞生和排水問題，以及空調温度控制問題，我們深感歉意。這些都是我們需要改進的地方，我們已經將這些問題反饋給相關部門進行改善。再次感謝您的指出，只有通過貴賓們如您的真實反饋，我們才能不斷提高服務質量。希望在未來能有機會為您提供更好的服務。祝願您生活開心、事事順利！
Jinhuazhongdehaozi
Forretningsværelse (dobbelt seng)
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
4.6/5
Fantastisk
Slået op den 2. jan. 2025
為了看女排世俱杯預訂的酒店，步行10分鐘到黃龍體育館入口，非常方便。早餐品類也不錯。特別要提出表揚的是，酒店李經理特別貼心和熱情！25年世俱杯還會再來住！
Oversæt
6/7
Svar fra overnatningssted: 親愛的賓客，謝謝您能抽出寶貴的時間把您感受到的分享出來！我們備受鼓舞，接下來我們一定會更加努力，把更棒更好的一面展現給大家，讓我們的每一位家人都能留下關於美豪最美好的記憶。相聚雖短暫但情誼長存，期待不久後的某一天，咱們還相聚在美豪，也祝福您永遠開心和快樂！
Qingtianwawa
Romantic Theme Round Bed Room (Smart Guest Control)
Overnattede i nov. 2024
Par
6 anmeldelse
4.6/5
Fantastisk
Slået op den 29. dec. 2024
房間設施雖不是很新但用起來都沒有問題，服務不錯，入住時電視機不能看，很及時的處理，離黃龍體育中心很進，附近有地鐵，出行方便，這次主要是來觀看世俱杯。
Oversæt
Svar fra overnatningssted: 親愛的賓客，謝謝您能抽出寶貴的時間把您感受到的分享出來！我們備受鼓舞，接下來我們一定會更加努力，把更棒更好的一面展現給大家，讓我們的每一位家人都能留下關於美豪最美好的記憶。相聚雖短暫但情誼長存，期待不久後的某一天，咱們還相聚在美豪，也祝福您永遠開心和快樂！