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Very nice service by staff, cosy and clean. Treated it like home. Near to main attractions and coffee place is just around the corner
Oversæt
Svar fra overnatningssted: Thank you very much for your five-star review. We are also honored that you have chosen Ziwei Courtyard among many hotels. We sincerely appreciate your stay and appreciation. Bringing a wonderful time to your journey is our greatest wish. Your encouragement is the source and driving force of our continuous progress, and we will continue to be enthusiastic. Looking forward to your visit again and enjoying a pleasant time together!
Gæstebruger
Parent-child Suite
Overnattede i nov. 2024
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2024
The staff were very helpful and gave good recommendations. They sent useful information via WeChat when we shared our itinerary. Very satisfied with the service provided!
Oversæt
Svar fra overnatningssted: 謝謝您的誇讚!能帶給您一段美好的出行體驗我們也倍感榮幸,咱們小院就位於西湖景區裏,步行就能去花港觀魚,浴鵠灣 、蘇堤、太子灣公園,雷峯塔、烏龜潭等景點,期待您下次再來玩呀!
LeeXiao
Boutique Room (Double bed) (Balcony)
Overnattede i okt. 2024
Par
4 anmeldelse
3.5/5
Slået op den 26. nov. 2024
the room is comfortable but slightly small especially for those with large luggages. The receiptionist are welcoming and friendly. Requesting extra drinking water comes with additional charge,10RMB per bottle which is the first time I’ve encountered such a fee for basic essential. I booked a lake view room through trip.com but later was told that the home stay doesn’t have room with lake view. Location is slightly farther from town area. While the facilities mention there’s washing machine, but the staff offered to help us with laundry with a fee
Oversæt
Svar fra overnatningssted: 您好,關於您的點評我做一下描述:我們酒店是三層小別墅,離西湖很近,步行去西湖需要10分鐘,周邊綠樹環繞是看不到西湖的。您預訂的這個房間帶陽台帶窗户,您是在國際網站預訂的房間,因為網站翻譯把帶窗户的標識翻譯成湖景的標識。關於湖景房的問題在您入住時前台已經告知過您。從咱們酒店打車去市區需要3公里左右,車費大約是20元人民幣左右,您和您太太在入住時前台工作人員提出給您們介紹周邊景點以及路線,您們拒絕前台的提議。可能您們對周邊景點不熟悉造成酒店距離市區很遠的假像吧。礦泉水酒店是免費包含的,但是超出免費部分酒店是收費的,每瓶2元,您當時是認同的。並不是您所提出的10元/瓶。關於收費洗衣,在您提出需要洗衣時工作人員就告知過您,洗衣不收取任何的洗衣服務費,衹收取正常的電費。您也是認同的,並且工作人員給您把衣服烘乾後,疊整齊送到您房間的。如果您認為我們有做的不周到的地方,請您及時提出來我我們加以改正。
Anonym bruger
Boutique Room (Double bed) (Balcony)
Overnattede i mar. 2024
Par
10 anmeldelse
5.0/5
Enestående
Slået op den 30. jun. 2024
Very good experience even tho the room is a little small. Will definitely consider again. The breakfast is a must!
Oversæt
Svar fra overnatningssted: Thank you for your affirmation. It's our great honor. Welcome to Hangzhou again next time!
Gæstebruger
Tatami Double Room
Overnattede i sep. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 5. nov. 2024
very near to xihu by walking distance
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your high evaluation and praise of Ziwei Courtyard No. 78. Thank you for leaving a deep impression on the enthusiasm of the service staff. The courtyard is located in the West Lake Scenic Area, and you can reach most attractions on foot, such as the bathhouse. Hu Bay, Turtle Lake, Huagang Fish Viewing, Leifeng Pagoda, etc. We are honored to be the beautiful scenery in your heart. If we are lucky enough to host you again, we will wholeheartedly provide you with a better accommodation experience.
Jiyanis
Tatami Double Room
Overnattede i sep. 2024
Rejs med venner
6 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2024
Amazing location and amazing people.
Oversæt
Svar fra overnatningssted: Thank you for your comment, I looking forward to seeing you next time.
Gæstebruger
Tatami Double Room
Overnattede i okt. 2023
Solorejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 8. nov. 2023
All the staff are super warm, happy to help, and great to chat with.
Location is close enough to the West lake/Tiger Garden/Longjing Village without being too close to the crowded area.
Would definitely recommend anyone new to Hangzhou to stay here.
Oversæt
Svar fra overnatningssted: 您好,收到您給我們酒店的點評,我們很開心得到您的肯定以及支持,沒有得到您的5分好評,我們心裏還是有一點點的失落,可能是我們還有做的不到位的地方,希望您能給我們一些建議,我們會努力做得更好。期待您的再次光臨,讓我們為您提供更好的入住體驗。
Nualphan
Courtyard Family Room
Overnattede i sep. 2023
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 30. okt. 2023
Overall, the place is ok, nice and clean. Also, the staff is very helpful and friendly.
However, I expected to see the view of Xihu but it doesn't close to the Xihu that much.
And obe of our room is on the 3rd floor with no elevator. So, if you book the room, you need to check whether you need to carry how much stuff to which floor.
Oversæt
Svar fra overnatningssted: 謝謝親的點評,我們家位於西湖景區的中心位置在西湖的南側,毗鄰湖畔大學/浴鵠灣/烏龜譚等景點,離花港觀魚公園步行大概8-10分鐘,步行到蘇堤大概15分鐘左右,雷鋒塔步行大概20分鐘左右,距離靈隱寺直線距離2.7公里(10分鐘車程),去各個景點都非常方便,以環境清幽著稱,周邊都是景點,一步一景,宛若畫中游。我們於2019年重新裝修,經專業設計師精心設計整體選用輕奢風,每一個細節都認真思量推敲,由於我們是民宿,由民房改造受到房間格局的限制,沒有電梯,三樓房間為斜頂,但是我們會幫助客人把行李送到房間的,我們是三層小樓周圍是綠樹環繞,所以是看不到西湖的喔,需要遊覽西湖及各個景點,我們店裡的每位員工都非常樂意幫助客人規劃和推薦遊玩路線的喔,有什麼問題儘管問我們就好啦。我們本着誠實做人,認真做事的原則,服務好每位來自五湖四海的有緣人,也歡迎大家給我們提出寶貴意見和建議,促使我們不斷完善和提高,願下次再見時,您能看到更好的我們。
Gæstebruger
Tatami Double Room
Overnattede i jun. 2023
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 17. aug. 2023
Staff were very helpful and the breakfast was delicious!
Close to the West Lake, so early morning walks/runs are great. Would stay here again if in Hangzhou
Oversæt
Svar fra overnatningssted: 謝謝您的誇讚,能帶給您一段美好的出行體驗,我們也很開心呀!期待咱們下次再見呀!
Svar fra overnatningssted: 尊敬的客人您好,非常感謝您給予78號紫薇小院高度的評價與讚揚,感謝您對服務人員的熱情留下深刻的印象,小院位於西湖景區內,步行可以到達大部分景點,如浴鵠灣、烏龜潭、花港觀魚、雷峯塔等。能成為您心中的美麗風景線,我們倍感榮幸,如果有幸再次招待您,我們將竭誠為您提供更加優質的住宿體驗!
Gæstebruger
Tatami Double Room
Overnattede i jan. 2025
Par
9 anmeldelse
5.0/5
Enestående
Slået op den 10. mar. 2025
Good experience, easy to find the hotel. Providing us with sufficient bottles of water so save our time from boiling.
員工和老闆娘都很細心,知道我們來賞梅花,特地給我們房裡插了一瓶花。我們手機點不到外賣,也幫我們點,讓我們的旅行有着美好的回憶。
Oversæt
Svar fra overnatningssted: 親愛的客人,您好! 看到您的分享我們心裏也暖暖的!能為您的賞梅之旅增添美好記憶是我們莫大的榮幸。得知您喜歡房內的梅花布置,小夥伴們可開心啦~能幫上外賣的小忙更是應該的,在外旅行遇到不便,隨時找我們就好哈! 期待下次花開時節,再與您共品一盞清茶,聊聊山間四季的故事。祝您日日順意,常懷好心情!
Svar fra overnatningssted: 尊敬的客人,感謝您選擇入住紫薇小院並分享如此用心的點評!能為您提供舒適的居住體驗是我們的榮幸~ 關於房間:我們始終追求“所見即所得”,您的認可是對我們最大的鼓勵!您一家住得舒心,我們也倍感欣慰——畢竟,旅途中的小難題,交給我們就好!正值西湖梅花盛放,能與您共賞這份浪漫,是春日裏最美的緣分~期待下次再見時,紫薇小院依然能為您點亮一盞温暖的燈,陪您細品杭州的四季風華!
Svar fra overnatningssted: 您好!收到您的點評,我們滿心歡喜,也深感榮幸。您對小院的喜愛、對老闆娘早餐的誇讚以及對服務的認可,都讓我們備受鼓舞。您提到的西湖龍井九曲紅梅茶,是我們在春節期間特別準備的一份心意。西湖龍井作為中國十大名茶之一,以“色綠、香郁、味甘、形美”四絕著稱於世,而九曲紅梅則以其獨特的香氣和醇厚口感備受讚譽。這份茶禮是我們希望為您的旅程增添一份特別的温暖與美好,也是對您新春佳節的誠摯祝福。至於房間內的電視設備,您的建議我們已經收到。我們會認真考慮升級為投影設備,以提升您的住宿體驗。感謝您的理解與支持,期待您下次再來西湖時,依然選擇我們小院,我們將繼續用心為您服務。祝您生活如西湖之水,波瀾不驚,歲月靜好。