Zety Hotel (Hubin Xihu Longxiangqiao Subway Station Branch Hangzhou)

We had a wonderful stay at Zety Hotel! The location is fantastic—strategically situated near the shopping district and West Lake, which made it very convenient for both exploring and relaxing. A special shout-out to the front desk staff, both the ladies and gentlemen, who went above and beyond to make our stay truly special. They were exceptionally helpful, assisting us with our Taobao parcels and patiently responding to all our requests. Their warm hospitality really stood out and made us feel very welcome No kidding, the level of service is just mindblowingly good. The room itself was clean, spacious, and comfortable, providing everything we needed for a pleasant stay. Overall, we are very, very happy with our experience at Zety Hotel and would highly recommend it to anyone visiting the area.

Great room, and location to shopping area and eating places and recommend again

My family and I stayed at this hotel for 2 nights and we loved it. The hotel is conveniently located close to the metro station, west lake and eateries. The room was clean, modern and the beds and pillows were comfortable. The hotel has a laundry room where guests can do their own laundry or the hotel staff is also always on hand to assist. Being a foreigner without a local number, the hotel staff were very patient in assisting us with the booking of attraction entrance passes and the courier of our baggages to the next city we were visiting even after we checked out. The only downside of the hotel is the limited seating space for breakfast and the breakfast spread caters mostly to the Chinese palate though it wasn't an issue for us. I would definitely stay in this hotel chain the next time I travel to a city where they have a branch.

I stayed at Zety Hotel Hangzhou for 3 nights and it was truly a wonderful experience! The location is excellent – surrounded by plenty of shops and eateries, making it very convenient to explore the area and enjoy local food. The room was clean, and the bed and pillow were incredibly comfortable, which made for a restful stay. I would like to specially commend Mr. 张世伟, a staff member who truly made our stay memorable. Despite my late check-in at 11pm, he was courteous, friendly, and very hardworking. He kindly shared helpful information about nearby food options and malls, which made settling in much easier. To my surprise, the hotel offers a complimentary sweet dessert soup as a welcome treat, and Mr. 张 personally brought it to my room – such a thoughtful gesture! They also provide free laundry service, and again, Mr. 张 went the extra mile by delivering my freshly cleaned clothes to my room. Upon checkout, it was drizzling, and he kindly helped push our luggage and made sure we got safely into our Didi ride. He even communicated with the driver to ensure everything went smoothly. Overall, the service and hospitality were top-notch, and I wouldn’t hesitate to stay here again. Thank you, Zety Hotel, and especially Mr. 张世伟, for the fantastic stay!

I had a fantastic stay at Zety Hotel in Hangzhou. From the moment I stepped in, I was impressed by the modern, minimalist design and the thoughtful touches throughout the room. The space was impeccably clean and felt brand new. The bedroom was cozy and spacious, with a comfortable bed and blackout curtains that ensured a restful night’s sleep. The bathroom was a highlight — the vanity area was beautifully designed with ample lighting and storage, and the Japanese-style toilet was a pleasant luxury. Small touches like the Dyson hair dryer and high-end toiletries elevated the experience. The location was incredibly convenient, just a short 4-minute walk from Longxiangqiao Metro Station and close to many local eateries and shopping options. Despite being centrally located, the room was very quiet. For the price, this hotel offers outstanding value. I highly recommend it for both business and leisure travelers looking for a stylish and well-located stay。

Overall a great hotel, rooms were clean, staff was super helpful and the service overall was good. Really enjoyed staying at this hotel! The location was super good too close to shops and west lake.