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Placering4.8
Faciliteter4.8
Service4.8
Renlighed4.8
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Negative anmeldelser(9)
Sirilux
Superior-dobbeltværelse
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
2.5/5
Slået op den 19. okt. 2024
room space was fine. the room air con was unable to adjust. i dont mind weather the hotel staff couldnt speak english. they were lack of service. the hotel front desk guy suggest me to take metro train eventhough i asked him to call a taxi for me and he was not quite happy to do it fir me. i had to ask him severeral time to do that, imagine my stuff before flying back home!
Oversæt
Svar fra overnatningssted: 小桔最可愛的上帝,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯地歉意。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。真誠期待您的再次光臨!
Anonym bruger
Superior-dobbeltværelse
Overnattede i okt. 2024
Par
30 anmeldelse
5.0/5
Enestående
Slået op den 18. okt. 2024
This is a super value for money hotel in hangzhou! With Didi you can get to all your attractions in under 20mins! The bed is good and there are pillows for you to choose and I really enjoy my sleep. Free initial shows even! Totally would stay here again!
Oversæt
Svar fra overnatningssted: 哎呀,客官您誇得小桔心花怒放,開心的不要不要的。喜歡就要常來哦,小桔張開懷抱等您再次回家~~
Gæstebruger
Business-værelse(queensize-seng)
Overnattede i okt. 2024
Solorejsende
29 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. okt. 2024
Staff were extremely helpful and also spoke a bit of English, which helped. Excellent location.
Oversæt
Svar fra overnatningssted: We're sorry about you experience in our hotel, we will traning our staff to be more professional~Wish you have a good time in HangZhou~~~
Slim88
Superior-dobbeltværelse
Overnattede i maj 2024
Par
26 anmeldelse
4.2/5
Meget god
Slået op den 24. maj 2024
Good clean hotel. Young energetic staff probably need a bit more time to be good. Clean room with free flow of drinking water
Oversæt
Svar fra overnatningssted: 非常感謝您對我們酒店的美言,您的建議是對我們最大的幫助,我們會根據您的意見來進行整改,期待您的下次光臨、、、、
Forever Grateful
Udvalgt 2-sengs værelse
Overnattede i maj 2024
Rejs med venner
14 anmeldelse
5.0/5
Enestående
Slået op den 16. maj 2024
Helpful and friendly front desk staff. Helped us to reserve restaurant and to purchase wheelchair online. Got a box of fruits as departure gift. Very nice place to stay.
Oversæt
Svar fra overnatningssted: 親愛的顧客,您好,桔子有您的入住,倍感榮幸;有您的支持,更加精彩;有您的祝福,深感自豪.祝朋友,健康快樂吉祥如意!我們一定會繼續努力保持並提升,小桔期待您的下次入住感受我們更大的進步
amandaleexiaojie
Udvalgt 2-sengs værelse
Overnattede i maj 2024
Familie
5 anmeldelse
4.5/5
Fantastisk
Slået op den 1. jul. 2024
Located within 10-15 mins walk from train station/west lake. The female staff were all nice and friendly. Very easy to connect wifi in the room. Bathroom was very clean. Self service washer and dryer.
Oversæt
6/7
Svar fra overnatningssted: 小桔最可愛的上帝,感謝您入住桔子酒店並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每一位客人提供更好的服務。期待您下次入住時再次為您服務。
NoviceTraveller
Deluxe-familieværelse
Overnattede i okt. 2024
Familie
31 anmeldelse
3.0/5
Slået op den 26. okt. 2024
This hotel attracts many pathetic uncivilized hotel guests. At 10pm, a downstairs hotel visitor knocked on my door and said I was disrupting their sleep because we had just arrived at the hotel late at night and were getting ready to take a shower and other things, so we were moving around, which I presume made some walking noise. Worse experience ever
Oversæt
Svar fra overnatningssted: 小桔最可愛的上帝,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯地歉意。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。真誠期待您的再次光臨!
Gæstebruger
Business-værelse(queensize-seng)
Overnattede i jul. 2024
Par
4 anmeldelse
5.0/5
Enestående
Slået op den 26. jul. 2024
Cute little hotel with lovely staff
Oversæt
Svar fra overnatningssted: Thank you for kind mind!!! We Hotel Orange all staff feeling so warm and for brightening our days with your positive energy ! Wish you a happy life!!!
NoviceTraveller
Business-værelse(queensize-seng)
Overnattede i okt. 2024
Par
31 anmeldelse
2.5/5
Slået op den 26. okt. 2024
The room has stinky smell coming out from the toilet, really bad smell. Room is small too.
Oversæt
Svar fra overnatningssted: 小桔最可愛的上帝,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯地歉意。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。真誠期待您的再次光臨!
Gæstebruger
Superior-dobbeltværelse
Overnattede i okt. 2024
Familie
7 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. nov. 2024
Nice and friendly front desk. Good cleanliness and well maintained of hotel
Oversæt
Svar fra overnatningssted: 親愛的顧客,得到您的誇獎,小桔非常激動,感覺動力十足,小桔會更加努力的,希望我們的努力會讓您更加喜歡!
Karmanova
Business-værelse(queensize-seng)
Overnattede i jul. 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den 18. jul. 2024
The best hotel for this money!! Very clean, cozy, great location. I will definitely visit again
Oversæt
Svar fra overnatningssted: Thank you for kind mind!!! We Hotel Orange all staff feeling so warm and for brightening our days with your positive energy ! Wish you a happy life!!!
Gæstebruger
Udvalgt 2-sengs værelse
Overnattede i jun. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 4. jun. 2024
Satisfy with the stay , good locations .the front reception He Yu Ru is very friendly and responsive to our request . Hotel delivery robot also friendly
Oversæt
Svar fra overnatningssted: Thank you for kind mind!!! We Hotel Orange all staff feeling so warm and for brightening our days with your positive energy ! Wish you a happy life!!!
Gæstebruger
Deluxe-familieværelse
Overnattede i maj 2024
Familie
11 anmeldelse
4.0/5
Meget god
Slået op den 26. maj 2024
The location not very good, need to pass by underpass to metro station, no lift or escalator,not convenient with luggage.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
FamZhang
Overnattede i maj 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 13. maj 2024
We had a amazing stay in this hotel. Very convenient, fresh and comfortable! Rooms are good in size and price is very decent for Hangzhou. Would definitely stay here again when visiting Hangzhou next time!
Oversæt
Svar fra overnatningssted: Thank you for choosing our Hotel Orange XihuHubin and for your heartwarming feedback.We are humbled and grateful for you kind words.And we would like to tell you that your cheerful spirit left a lasting impression on us as well~~~Our team goes above and beyond to create a welcoming and comfortable environment for all our guests.We look forward to the opportunity to welcom you back with our open arms for another memorable experience!!!
S
Deluxe-familieværelse
Overnattede i jun. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 12. jun. 2024
Very clean, great location, friendly staff! Would stay again.
Oversæt
Svar fra overnatningssted: 美好的時光總是覺得短暫,短短相處小桔已經對您戀戀不捨,感謝您對小桔的認可,祝您生活愉快,天天開心奧!