Cheeinn hangzhou

The good Card access to guest rooms Booked our room with breakfast, limited variety but food was tasty 500m to In77 850m to Westlake 2km to Hefang street Bus stop right in front of hotel Mini gym FOC washer (detergent provided) and dryer FOC drinking water at reception The bad Found a dried up contact lens on the sofa upon check-in Cups in room were dusty We stayed for a week but no make up rooms. They only cleared the trash and changed towels. Didn’t replenish amenities like shampoo and toilet paper. Only 1 lift to service their guests from level 4 to 8 Breakfast at level 13, lift only brings you to level 12 Level 9-12 house another hotel - City Note. Their guests sometimes take the lift of Cheeinn to ground floor so the lift can be crowded sometimes, esp during check out timings. Booked a family room with Westlake view but mostly blocked by buildings and could only see a small corner of Westlake. Breakfast - limited options with no western food (bread and cereal). They do change their cooked food (alternating days) Overall a pleasant stay but they need to beef up on their cleanliness and provide more variety for breakfast.

Very clean and nice hotel, served good breakfast as well

The manager was exceptional. He did above and beyond to provide the best service ever!!! He asked what I liked for breakfast and asked the staff to prepare the dish. He bought the show tickets and helped to find locations, packed breakfast for my last day, since I left earlier.

部屋の広さは、スーツケースを余裕で広げられるくらいにちょうどよかったです。タオルやスリッパ、バスローブ、シーツなど気になるところはなく清潔感がありました。シャワー室の圧力は強めでよかったですし、温度もよかったですが、水捌けが少し弱いように感じました。トイレは水洗でした。エアコンもすぐに効きました。カーテンは遮光でよく眠れます。 フロントの女性の接客は丁寧でした。 西湖へは歩いて近く、地下鉄の定安路駅からは徒歩10-15分程度で立地も良かったです。ホテル付近には書店やレストラン、デパートもあります。 コスパがとても良いホテルでした。

優點： 1.房間整潔，面積雖小，物品齊全，該有的都有～ 2.酒店位置不錯，市中心，購物便利 3.前台服務態度好，有困難及時提供幫助 缺點： 1.早餐種類太少，保温不行，去吃的時候包子都是冷的，還好有小餛飩暖暖胃 2.房間隔音的問題，主要在下水那塊比較突出，每天早上，都是被樓上房間洗漱下水聲音吵醒的，太響了（๑‾᷅^‾᷅๑）

房間和設施都很新，床鋪特別舒適，電視點播很方便，房間裏的小細節很用心，早餐種類也不少。酒店離景區和商業街都很近，散步就可以去了。尤其表揚前台小姐姐特別温柔友好。孩子一直説下次來杭州還要住祈居酒店，可見有多滿意。