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Placering4.6
Faciliteter4.6
Service4.7
Renlighed4.6
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ChrisGolf
M1 Stille King Size Bed værelse
Overnattede i dec. 2024
Solorejsende
29 anmeldelse
4.7/5
Vidunderligt
Slået op den 6. jan. 2025
Sweet small hotel, perfect for anyone wanting to visit Hangzhou. The price is very good thank you for welcoming me :)
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來
Anonym bruger
M1 Yuexiang King Size Bed værelse
Overnattede i nov. 2024
Andet
1 anmeldelse
5.0/5
Enestående
Slået op den 28. dec. 2024
Everything was clean and fresh. The room was very perfect. It was really nice and friendly with me
I totally forgot to take picture of the foom but for me the room is spacious enough for 2 persons. However, on winter it is quite cold if u lace your head near the window area (eventho the window is totally closed, no view because of wall) but the wind can be felt directly. The air cond with 30°c is helpful at that moment. The room is clean and tidy enough. At first, I arrived at the wrong hotel because of it is somehow difficult to define on Amap, so we need to walk around 100m to reach the hotel. Overall, it was a good experience and thank you for making my 1st ever Hangzhou trip memorable
The service was good and all the facilities are available here. But it was hard to find a store to eat here as a foreigner, no street food. We were roaming outside looking for a shop to get something, but it turned out to be hard to get something. The hotel is clean and the reception is also good. I had no problem with the hotel staff, they were understanding and cooperative. The room is good according to the price and the amenities in the room are also good quality. So in the end I'll say it's highly recommended.
Oversæt
Svar fra overnatningssted: Thank you for your detailed review. We appreciate your recognition of our service, cleanliness, reception, staff cooperation, and the quality of amenities in the room. It's great to know that you found our hotel to be value for money.Regarding the difficulty in finding a place to eat, we understand that this can be a challenge for foreigners who are unfamiliar with the local area. To improve your experience, we would like to suggest a few options:In-room Dining: We offer room service, where you can order meals from our hotel restaurant and enjoy them in your room.Local Recommendations: Our staff would be happy to provide you with recommendations for nearby restaurants that cater to foreign tastes, including any that may offer street food-style dishes.Online Reviews and Guides: You can also use online platforms to find highly-rated restaurants nearby. Many of these platforms offer user reviews and ratings, which can help you make an informed decision.We're glad to hear that despite this minor inconvenience, you still found your stay at our hotel to be highly recommendable. We take your feedback seriously and will continue to strive to improve our services and facilities to ensure that all our guests have a memorable stay.Thank you once again for choosing our hotel and for sharing your experience with us. We look forward to welcoming you back in the future.
Roro Lonita Lorensa
M1 Stille King Size Bed værelse
Overnattede i okt. 2024
Forretningsrejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 25. nov. 2024
A cozy stay at Mcsrh Hotel, perfectly situated near West Lake. The bike rental was a great addition, making it easy to explore the city for a short trip to Hangzhou. And for those on-the-go, the hotel's laundry room was a lifesaver!
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈, 麥麥酒店永遠屹立於這個城市,等候您的來臨 !麥麥敬上
Eric Xia
M1 Stille King Size Bed værelse
Overnattede i okt. 2024
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 14. nov. 2024
Cozy room! It’s nice to stay here as it’s very near to many eateries.
Staffs are very friendly and room is very clean!
Hotel location pretty good. Near bus stop but a bit far arroung 1.2 km to subway station. But actually we can explore with bus. There are washing machine that we can use.
great hotel, great service. the front desk girl was very accommodating and helpful. hotel is very modern with great amenities. there is a small gym and washing machine, microwave on lobby floor. room has a small fridge. I had a nice size room which was very nice and comfortable. bathroom is great. bed very comfortable. there is a bus stop right outside of hotel which is very convenient. there are some food stores across street. I highly recommend this hotel.
Oversæt
6/8
Svar fra overnatningssted: 尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈, 麥麥酒店永遠屹立於這個城市,等候您的來臨 !麥麥敬上
The room is not cleaned properly, the Wi-Fi is not working properly, and it is inconvenient. For foreign customers, please reset the Wi-Fi.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay. We are truly sorry to hear that your experience did not meet your expectations in terms of room cleanliness, Wi-Fi connectivity, and overall convenience.With regards to the room cleanliness, we take this matter very seriously. We will conduct a thorough investigation to understand what went wrong and ensure that our cleaning staff receives the necessary training and supervision to prevent such issues from recurring. We strive to provide a clean and comfortable environment for all our guests, and we apologize for any inconvenience this may have caused you.Regarding the Wi-Fi connectivity issues, we understand how important it is for our guests to have a reliable internet connection. We will have our technical team immediately investigate the problem and take necessary steps to reset and stabilize the Wi-Fi. Additionally, we will provide clear and concise instructions for foreign guests to ensure they can easily connect to the Wi-Fi, eliminating any language barriers.We appreciate your feedback as it allows us to constantly improve our services. Please rest assured that we will take your concerns into consideration and make the necessary adjustments to ensure a better experience for you and all our guests in the future.Once again, we apologize for any inconvenience you may have experienced during your stay. We sincerely hope that you will consider staying with us again, and we assure you that we will do our best to exceed your expectations.Thank you for choosing our hotel.Best regards,
Gæstebruger
M1 Stille King Size Bed værelse
Overnattede i sep. 2024
Familie
3 anmeldelse
3.2/5
Slået op den 28. okt. 2024
Let’s start off with some pros:
1. Hotel was situated in a good and convenient location. Wasn’t too far of a walk to bus stations to get you to the West Lake.
2. Staff were overall nice and helpful
3. Hotel was quite advanced. Had Do Not Distrub lights instead of signs. Had robots to deliver amenities to you if needed. You need to tap your card on the elevator to take you up to your floor.
Now for the cons (please read!)
1. The walls are paper thin, sound proofing is practically non-existent. One night, a couple was talking very loud and having sex, and we heard everything. Then every morning the cleaning ladies would start their work at 7:30 and you will be woken up. And I don’t even think they are aware that they were disrupting others. So if you do decide to stay, then I recommend you being ear plugs, or hopefully you will have quieter neighbors.
2. Every day I would press the “do not disturb” button and even ask the cleaning ladies for towels and water bottles, but they still came into the room. Didn’t clean anything or make up the room, but did change the garbage. So if you stay at this hotel, please still lock up your belongings because they will be coming into your room whether you like it or not
Oversæt
Svar fra overnatningssted: 您好!我想代表全體成員,就您在我們的服務中遇到的不滿意情況,向您表達最誠摯的歉意。我們深知優質的服務體驗對於每一位客人來説至關重要,而顯然我們在這次服務中出現的差錯,這是我們的失誤,也是我們必須深刻反思和改進的地方。您的每一條反饋都是我們寶貴的財富,將直接指導我們未來的服務改進方向。再次向您表示我們最誠摯的歉意,並感謝您的寶貴意見。我們承諾將持續改進服務質量,努力為每一位客人提供超越期望的住宿體驗。期待在未來的日子裏,能夠有機會重新贏得您的信任和滿意。
Gæstebruger
M1 Stille King Size Bed værelse
Overnattede i dec. 2024
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 15. jan. 2025
Everything was great! Location is sufficient. Overall comfortable stay.
Oversæt
flyingsquirreltravel
M1 Elegant Double Bed Room
Overnattede i aug. 2024
Solorejsende
8 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. nov. 2024
Very convenient to the city center , only 5 minutes didi ride away. The room is a little small but it's okay if youre staying for a weekend.