Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square) anmeldelser

Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

No.38 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, ChinaVis hoteloplysninger
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
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Gæsteanmeldelser

4.7/5
Enestående
2286 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.7
Renlighed4.7
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Alle anmeldelser(2286)
Positive anmeldelser(2205)
Anmeldelser med billeder/video(585)
Fantastiske værelser(560)
Venligt personale i receptionen(377)
Fantastiske faciliteter(251)
Nemt at komme rundt(218)
Stilfuldt miljø(161)
Tæt på metro(86)
Praktisk for shopping(80)
Mange faciliteter(73)
Negative anmeldelser(81)
Pasinee K
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i nov. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
I recently stayed at this hotel and it was an incredible experience from start to finish. The staff went above and beyond to make me feel welcome, always greeting me with warm smiles.
Oversæt
Svar fra overnatningssted: Dear guest, hello! It is a great honor to receive your positive feedback. Thank you for every experience and support, and thank you for every trust and encouragement. We hope that this wonderful experience can become a unique memory in your life. We warmly look forward to your next visit and wish you a happy and fulfilling life, smooth work, and a bright future!!!
lKate
Smart Værelse (2 senge)
Overnattede i okt. 2024
Par
19 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2024
Comfortable to stay in Hangzhou very close to MRT and Qihefang street A/C adjustable in winter room very clean and bed comfy not far to West Lake bicycle in in fornt of hotel staff very helpful have delicious restaurant around.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for meeting you at the Five Star Bay Hotel. Thank you for your recognition. We are constantly striving to achieve perfection. The hotel is located near Wushan Square, Hefang Street, West Lake Liulang Wenying Yintai Shopping Mall and other attractions! The subway entrance of Line 7 is conveniently located nearby. Welcome to visit again and have a pleasant life!!
APASORN
Hyggeligt værelse med queensize-seng
Overnattede i okt. 2024
Par
8 anmeldelse
5.0/5
Enestående
Slået op den 3. dec. 2024
Very nice hotel. So comfy to stay. There is robot send things to your room. Reception very friendly. Not far from attraction. We get around by using bicycle. Very convenient. Highly recommended.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for staying at the Five Star Bay Hotel. We are deeply moved by your positive feedback! If you live comfortably, we can rest assured! Looking forward to your visit again. Wishing you a happy life and a good mood every day!
Gæstebruger
Smart værelse (Dobbelt seng)
Overnattede i okt. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 25. nov. 2024
Good service, with smart features in the room. Excellent receptionist services. Very good room condition. It is very recommended for the travellers. Highly recommended.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for leaving a positive review of our hotel. We are delighted to provide you with a comfortable accommodation experience. The hotel's smart lights are voice controlled, and you can turn on the TV, air conditioning, lights, and curtains. Our room's fresh air system has automatic circulation! Looking forward to your next stay! Wishing you a happy life and a good mood every day!
ivonne8a93
Gæsteværelse - tredobbelt belægning
Overnattede i sep. 2024
Familie
39 anmeldelse
5.0/5
Enestående
Slået op den 24. okt. 2024
The hotel was very comfortable and close to God’s Pavilion temple and the commercial street of Hefangjie, also very close to the west lake. Would stay here again. They have a robot to take to your door any deliveries you order, which was really cool to see. + they have a very tasty restaurant right next to the hotel’s main entrance where you can get Lanzhou beef noodles and lamb skewers.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Adil_nihao
Scenic View Twin Room
Overnattede i okt. 2024
Rejs med venner
46 anmeldelse
4.7/5
Vidunderligt
Slået op den 5. dec. 2024
Perfect location, small, but clean room, nice view, friendly staff.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Gæstebruger
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i okt. 2024
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 12. nov. 2024
Close to senic place, convient to eat, shopping and travel spot
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for staying at the Five Star Bay Hotel. It is our great honor to receive your five-star rating. The hotel is surrounded by Yintai large shopping mall, Qinghefang ancient street, and West Lake Liulang Wenying, which is only a ten minute walk away. Looking forward to your next stay! Wishing you a happy life and a good mood every day!
Gæstebruger
Smart Værelse (2 senge)
Overnattede i nov. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2024
Hotel was good and clean. The night shift receptionist was very helpful and so were the others. They helped us to receive our package as well.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好!非常感謝您入住五星灣酒店,能得到您的五星好評是我們莫大的榮幸,酒店周邊有銀泰大型商場,清河坊古街,西湖柳浪聞鶯步行十來分鐘就到。期待您的下次入住!祝您生活愉快,天天好心情!
Sandra Leonardi
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i nov. 2024
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 24. dec. 2024
The hotel is clean. Price is reasonable. Only downside the toilet flush is very weak. Need to flush several times
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! Thank you for raising the issue with the toilet. Our hotel attaches great importance to it and has immediately arranged for engineering personnel to repair it. Our hotel is located at attractions such as Wushan Square, near Hefang Street, and West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Gæstebruger
Scenic View Twin Room
Overnattede i nov. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 23. dec. 2024
I was a memorable stay right next to the West Lake thanks in Part to the Hotel's location. Front Desk staff was amicable, friendly and ready to help. Rooms were neat, clean, comfortable and given the size of of hotel very sound resilient. Overall a very nice and convenient trip. Will definitely book that again.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Gæstebruger
Familieværelse
Overnattede i nov. 2024
Familie
12 anmeldelse
4.0/5
Meget god
Slået op den 19. dec. 2024
- location is near to He Fang Street. - Near to metro station - front desk services were good as they were helpful, especially Xiao Duan. - room clean and bed comfortable
Oversæt
Svar fra overnatningssted: Dear guests, hello! Thank you for taking the time to evaluate the hotel. The room did not meet your expectations, and we deeply regret it. The hotel is located near the West Lake scenic area, 600 meters away in a straight line, with Yintai Shopping Mall, Hefang Street, Nansong Royal Street, and a snack street nearby. The subway station is also only five or six minutes away. We look forward to your next stay and wish you a happy life!!!
Gæstebruger
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
The hotel is located strategically location close to everything you need, such as mall convenience stall and west lake easy to get taxi as well, the staff are all very nice friendly and polite, highly recommended and the price is very reasonable, great stay nice experience.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for taking the time to share your wonderful experience. We feel honored and gratified. Your affirmation is the greatest encouragement and support for us. We deeply understand that every service in the future should strive for excellence to meet your expectations. Therefore, we sincerely invite you to enter our world again and share more surprises and beauty. See you next time, and we wish you a smooth career and a happy family!!!
Gæstebruger
Scenic View Twin Room
Overnattede i nov. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 14. dec. 2024
The hotel is close to the metro station line 7. The room is clean and spacious. Had a good stay here.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
LimYi
Familieværelse
Overnattede i nov. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 5. dec. 2024
Location is good. Very near Qing He Fang, less than 10min walk. Walking distance to the lake as well. The hotel is very clean and nice. The WiFi needs to have a local number, or else, you will have to generate a WiFi password through the TV each time, which cuts off once you leave the room. Travelling with young kids. The hotel is suitable for families. Would stay here again. Only thing, they don't have a refrigerator in the room.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for taking the time to share your wonderful experience. We feel honored and gratified. Your affirmation is the greatest encouragement and support for us. We deeply understand that every service in the future should strive for excellence to meet your expectations. Therefore, we sincerely invite you to enter our world again and share more surprises and beauty. See you next time, and we wish you a smooth career and a happy family!!!
Suryanti Lim
Familieværelse
Overnattede i okt. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 10. nov. 2024
Hotel is clean. Reception staff super friendly and even assisted me to make call due to my local taobao delivery was not delivered. The staff helped me to cancel the order on taobao. They also delivered extra bottled water upon request. Location close to the Lake and he fang jie.
Oversæt
Svar fra overnatningssted: Dear guest, hello! A city, two people, a beautiful memory. Thank you for meeting you at the Five Star Bay Hotel, thank you for your recognition. We are also constantly striving to achieve perfection. The hotel is located in Wushan Square, near Hefang Street, near West Lake Liulang Wenying Yintai Large Shopping Mall and other attractions! The subway entrance of Line 7 is conveniently located nearby. Thank you very much for recognizing the hotel staff. We welcome you to visit again and wish you a happy life!!