Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square) anmeldelser

Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

No.38 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, ChinaVis hoteloplysninger
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.5/10
Enestående
3894 anmeldelse
Bekræftede anmeldelser
Placering9.4
Faciliteter9.4
Service9.5
Renlighed9.5
Filtrer efter:
Sortér efter:
Alle anmeldelser(3894)
Positive anmeldelser(3794)
Anmeldelser med billeder/video(1154)
Venligt personale i receptionen(697)
Fantastiske faciliteter(638)
Nemt at komme rundt(452)
Stilfuldt miljø(320)
Mange faciliteter(191)
Praktisk for shopping(180)
Tæt på metro(178)
Tjeneste for levering af bagage(29)
Negative anmeldelser(100)
Gæstebruger
Gæsteværelse - med udsigt
Overnattede i maj 2025
Solorejsende
6 anmeldelse
10/10
Enestående
Slået op den 29. jun. 2025
Very friendly staff, clean and modern room with a view on historic site. Great value for the price, would recommend it
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Jason of Sydney
Scenic View Twin Room
Overnattede i maj 2025
Familie
5 anmeldelse
4.5/10
Slået op den 26. jun. 2025
Excellent location. However, you could hear people from next room talking aloud until 3am. Smells of cigarettes and unhygienic.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,沒有給您帶來 滿意的入住體驗我們深感歉意!為了給客人提供一個良好的休息環境,酒店在房間的隔音上特意做了很多改進,房間都有加裝兩層隔音玻璃,實木門,橡膠封條,內部有隔音棉等,您晚上休息的時候還請您關好窗户哈,在住期間您有任何問題均可以聯繫前台處理,相信我們一定能給您一個滿意解決方案~!為了能給客人帶來良好的入住體驗,我們一直在努力,期待您的再次光臨,祝您生活愉快!
Sharkdodo
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i maj 2025
Rejs med venner
5 anmeldelse
10/10
Enestående
Slået op den 21. jun. 2025
Room is clean, but room is small and cannot check in early. Free laundry service are provided.
Oversæt
Svar fra overnatningssted: Dear guests, hello! I am very pleased that you had a pleasant time at our hotel. Your satisfaction and positive feedback are our greatest pride. Thank you very much for your support and enthusiasm. I hope to serve you again!
Gwen Davida Xuan Xuan
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i apr. 2025
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 30. maj 2025
it was a great experience, i had a lot of fun in hangzhou, this hotel is located near a food street which is good, and near the west lake. the west lake is very big, this hotel is located at one of the many entrances that the lake has. the room is clean and quite big and the staff is very nice. thank you for the great experience!
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life
Diederika
Gæsteværelse - med udsigt
Overnattede i apr. 2025
Familie
7 anmeldelse
9.0/10
Fantastisk
Slået op den 31. maj 2025
Ncet hotel in good location. Niet personel, no English but no problems. Good shower and very good bed.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for your review. We deeply apologize for not providing you with a perfect check-in experience. We will work harder to change ourselves, constantly strive and improve, and strive to win your next five-star review! Looking forward to your visit again, we will serve you wholeheartedly!
Gæstebruger
Smart værelse (Dobbelt seng)
Overnattede i apr. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 28. maj 2025
1. Walking distance to West Lake and popular food street. 2. This hotel has a laundry room (free of charge) located at the basement floor. 3. Receptionists are friendly and helpful. 4. The room is clean and fully equipped with smart system control to lighting, temperature and mirror. 5. There is a robot for food delivery to the room. 6. A nice quiet reading area on the same floor as the lobby area.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for staying at the Five Star Bay Hotel. It is our great honor to receive your five-star review. The hotel has a laundry room where you can dry your clothes after washing, so you no longer have to worry about your schedule being affected by clothes not drying properly! You can directly call Xiaodu to help you with all the smart voice devices in the house, such as turning off lights, air conditioning, TV, curtains, etc! What a great helper for free hands and travel! Thank you again for your positive feedback. Wishing you a happy life and all the best. Looking forward to your next stay! Wishing you a happy life and a good mood every day!
Gæstebruger
Gæsteværelse (Tatami)
Overnattede i apr. 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 17. maj 2025
The rooms are clean, the facilities are good, the service is friendly, the check-in is fast and convenient, and it is suitable for living.
Oversæt
Svar fra overnatningssted: 尊敬的賓客你好!非常高興您在我們酒店度過了愉快的時光。您的滿意和好評是我們最大的驕傲。也非常感謝您的支持和熱情,希望能再次為您服務!
Gæstebruger
Smart Værelse (2 senge)
Overnattede i apr. 2025
Rejs med venner
1 anmeldelse
10/10
Enestående
Slået op den 7. maj 2025
It was a good hotel. Location is good, hotel service is also good. It is close to west lake, 10 minutes by walking. There are also some restaurants around here.
Oversæt
Svar fra overnatningssted: Dear guests, hello! I am very pleased that you had a pleasant time at our hotel. Your satisfaction and positive feedback are our greatest pride. Thank you very much for your support and enthusiasm. I hope to serve you again!
Gæstebruger
Gæsteværelse - med udsigt
Overnattede i apr. 2025
Par
14 anmeldelse
10/10
Enestående
Slået op den 6. maj 2025
Very well located, this hotel offers all you need! We had a large DB for 3 nights and it was just perfect to cover all our requirements! We’d Like to mention the friendliness and helpfullness of the Staff, in particular Xiao Rao at Reception ! We will come back!
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for staying at the Five Star Bay Hotel. It is our great honor to receive your five-star rating. The hotel is surrounded by Yintai large shopping mall, Qinghefang ancient street, and West Lake, which are only a ten minute walk away. Your encouragement is the driving force for us to move forward. We will continue to provide high-quality service day by day, giving you a surprising stay experience. We look forward to seeing our service more meticulous during your next stay. We wish you a happy life and a good mood every day!
Gæstebruger
Gæsteværelse - tredobbelt belægning
Overnattede i apr. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 7. maj 2025
My sisters and I enjoy our stay at Five-star Bay Hotel. We enjoy having 小度 adjusting the lights and aircon for us. As well as playing music and reporting the weather of the day. It is also fun to have the little robot to deliver our food orders to the room. It would have been more comfortable if the toilet comes with a bidet. The hotel's location is near hefang Street and a nice park. It is also near Xi Hu so it makes site seeing convenient. We also enjoyed exploring the area and found some interesting bars round the corner.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for leaving a positive review of our hotel. We are delighted to provide you with a comfortable accommodation experience. The hotel's intelligent features are voice controlled, and you can turn on the TV, air conditioning, lights, and curtains. Our room's fresh air system has automatic circulation! Looking forward to your next stay! Wishing you a happy life and a good mood every day!
Francis
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i mar. 2025
Solorejsende
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. maj 2025
this location is super convenient and central to many key destinations. 5-10 min away from West Lake, 5-10 min away from Hefang Cultural Street, and 10-15 min away from Longxiang Shopping District. The janitorial staff has been super kind and cleans the hotel room (bed, bathroom, etc. daily), and the air conditioning is super comfortable especially after a long humid day walking in Hangzhou’s Shopping Districts. Very comfortable beds!! Highly recommended for the comfortable amenities and facilities 这个位置非常便利,处于许多重要目的地的中心位置。距离西湖5到10分钟路程,距离河坊文化街5到10分钟路程,距离龙翔购物区10到15分钟路程。保洁人员非常友善,每天都会打扫酒店房间(包括床铺、浴室等等),而且在杭州的购物区逛了漫长潮湿的一天后,这里的空调让人感觉格外舒适。很舒服的床子! 这里的设施舒适宜人,强烈推荐入住。
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您的好評, 得到您的認可是我們最大的榮幸, 同時也給我們巨大的動力! 我們會在今後的服務中不斷努力,不斷提升,爭取贏得您的下一次五星好評! 期待您的再次光臨, 我們將竭誠為您服務!
Gæstebruger
Smart værelse (Dobbelt seng)
Overnattede i mar. 2025
Solorejsende
4 anmeldelse
10/10
Enestående
Slået op den 30. apr. 2025
Great stay near west lake! Easy walk to many shops and the beautiful parks near the lake. Helpful front desk and soft bed. I decided to stay here one more night.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Gæstebruger
Gæsteværelse (Tatami)
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
10/10
Enestående
Slået op den 25. apr. 2025
Service is good. Room is clean, comfortable and lovely. Really appreciats the receptionists helping to make arrangements for me in my next accommodation in Shanghai as I do not have a local number. Only downside is that I was disturbed by my next door neighbour who has friends over and chatted until 1 am one night, another night, talking loudly on the phone in the early morning, affecting my sleep. My suggestion is for hotel to inform all guests to lower their volume from 11pm onwards so as to not disturb the rest of other guests.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您對我們酒店的高度認可與讚譽,這無疑是對我們最大的鼓勵與肯定!我們深感榮幸,能為您的旅程增添温馨與舒適。在此,特別感謝您提及我們的服務亮點--每一位員工都以最真摯的笑容和貼心的服務,力求超越您的期待。期待未來有機會再次與您相遇,繼續為您提供更加完善的住宿體驗。同時,您的每一條反饋都是我們寶貴的財富,將激勵我們不斷前行,持續提升。再次感謝您選擇我們,願您的每一次出行都充滿美好回憶!
KJ
Smart Komfortabelt Værelse (Dobbelt seng)
Overnattede i mar. 2025
Solorejsende
46 anmeldelse
10/10
Enestående
Slået op den 24. apr. 2025
Great stay, very convenient can order delivery with the robot sending it to your room. There is also a shopping mall near to the hotel.
Oversæt
Svar fra overnatningssted: Hello esteemed guest, thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit. Our hotel has washing and drying machines, as well as cute robots to serve you! The hotel is located in Wushan Square, near Hefang Street, and near attractions such as West Lake Liulang Wenying Yintai Large Shopping Mall! The subway entrance of Line 7 and Line 1 is conveniently located nearby. We welcome you to visit again and wish you a happy life!!
Gæstebruger
Gæsteværelse (dobbeltseng)
Overnattede i mar. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 16. maj 2025
We visited Hangzhou and stayed at this hotel from 17-19 April 2025. Overall, we were very satisfied with our stay. The room was clean and came with all the necessary amenities. The hotel is conveniently located near popular attractions such as Qinghefang Ancient Street, City God Pavilion, and the famous West Lake. Most importantly, the staff were very welcoming and provided excellent service throughout our stay.
Oversæt
Svar fra overnatningssted: Dear guest, hello! A city, two people, a beautiful memory. Thank you for meeting you at the Five Star Bay Hotel, thank you for your recognition. We are also constantly striving to achieve perfection. The hotel is located in Wushan Square, near Hefang Street, near West Lake Liulang Wenying Yintai Large Shopping Mall and other attractions! The subway entrance of Line 7 is conveniently located nearby. Thank you very much for your recognition of the hotel. We welcome you to visit again and wish you a happy life!!